Overview
The customer in this case study had a small propane tank that they used to fuel their cooktop and fireplace. Recently, our clients had a whole house generator installed in their home. With the addition of this generator, they required a larger propane tank than the one that they had initially.
They called Wilcox Energy and scheduled a free, in-home consultation.
After assessing the situation in their home, our technician recommended that they install a Trinity 500 gallon propane tank for their Chester CT home. A tank of this size has the ability to meet their fuel requirements.
Problem:
Our clients needed a new propane tank to properly fuel their appliances such as their stove, cooktop, and generator.
Solution:
Wilcox Energy removed their old propane tank. We also installed a new Trinity propane tank underground and ran the necessary lines and connections.
Trinity Underground Domestic Tanks In Chester CT
Wilcox Energy specializes in propane fuel deliveries and much more. In this particular case study, we removed our client’s old propane tank and installed a new Trinity underground domestic tank in their home. We highly recommend these tanks for many reasons. Some of the features that they come with include:
- Red oxide powder coating to ensure durability
- Meets the latest A.S.M.E. (American Society of Mechanical Engineers) Code
- It is vacuum pre-purged
- Duplicate nameplate that is made of steel
- Comes with a black polyethylene shroud to ensure easy access
- It has an attached anode bolt to ensure easy and safe cathodic connection
- It has a #72 liquid level outage valve orifice to help reduce refueling emissions
- Powder coating is environmentally friendly because does not have and VOCs and very little waste
- This product is registered with the National Board
These tanks are durable, and they last a long time. Therefore, by upgrading their tank, our clients can feel the peace of mind that they can count on their new propane tank for many years to come.
Get The Best Propane Delivery Service In All Of The Connecticut Shoreline
Our propane delivery services are second to none. If you are unhappy with your current propane delivery company, then you do have the option to improve your experience by working with us. We’ll even contact your current provider and let them know that you are making the switch. We will schedule a new tank delivery to your home, disconnect your old tank, and perform the required leak test on your new tank. It’s just that simple!
When working with us, you will experience fast, friendly, and timely deliveries. We know that everyone loves convenience, and that is why we offer different delivery plans and financing options. Having different options allows you to find what works best for you.
You can choose to use our automatic delivery service, timed delivery service, or our will-call delivery service. You can lease or purchase your propane tank from us, depending on your preferences. We offer competitive prices, and there are never any hidden fees.
Also, since we specialize in HVAC services, we can install, maintain, and repair any of your heating equipment. We have the best NATE certified technicians on our team. All of them have an extensive amount of knowledge and experience to provide you with the superior services that you deserve.
Be sure to take advantage of our free, in-home estimates. Call us today to schedule an appointment or to learn more about our fuel deliveries and home comfort services.
Some of the areas that we service include Centerbrook, Chester, Essex, Westbrook and these zip codes 06409, 06412, 06426, 06419 as well as all surrounding areas in Middlesex County, Connecticut.
Local Reviews
for Chester, CT
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and loyalty. Customers consistently express appreciation for the company's professionalism, efficiency, and reliability, particularly during emergency situations. A dominant theme is the exceptional responsiveness of the service, with multiple reviewers highlighting rapid response times—including after-hours and same-day service calls—often during critical moments such as heating failures in cold weather. The technical staff receives high praise for being knowledgeable, courteous, and thorough, with customers noting clear communication, detailed explanations of repairs, and willingness to answer questions. The quality of workmanship is repeatedly emphasized as top-notch, with technicians described as punctual, clean, and professional. Long-term customer loyalty emerges as another significant trend, with reviewers expressing confidence in the company's ability to deliver when it matters most, particularly during emergencies. Installation services for new systems and equipment are also commended for being well-planned, expertly executed, and completed on schedule. The emotional tone is one of gratitude, trust, and strong recommendation, with customers feeling valued and well-cared-for throughout their service experiences. Overall, the reviews paint a picture of a highly dependable service provider that consistently exceeds customer expectations through expert technical work and outstanding customer care.
Great service
Mcneil - Chester, CT 06412
We called Wilcox and Kurtis was on call. We were returning from being away for several months. He arrived on time and quickly diagnosed the problem and made quick repairs. Wilcox is lucky to have such a good young man working for them. He also speaks highly of Wilcox be an asset for any company. He
Curtis was courteous, knowledgeable and knew his stuff!
Patrick - Chester, CT 06412
It was just great!
Great service
Mike - Chester, CT 06412
Jason was early and quickly diagnosed the problem. He replaced faulty components and had us back quickly
Excellent service
Paula - Chester, CT 06412
We recently have central air conditioning issues, called Wilcox Energy to make service appointment and we were able to make schedule one on the same day . The appointment was followed up with a great service call provided by the technicians Kurtis and Kevin, they were nice, professional, and knowledgeable about the job; provided us with very clear information of the options and process offered. The job was done on a good period of time. Thank you I will highlight recommend Wilcox Energy.
Great Job by Matt.
Robert - Chester, CT 06412
Excellent and Professional Service with a Smile.
Lane - Chester, CT 06412
The Wilcox team was professional yet friendly from start to finish. We barely felt their presence in our home as they worked efficiently and hardly disrupted our day-to-day activities. I would highly recommend this company.
Such a positive experience!
Sepowski - Chester, CT 06412
So impressed with Chad from Wilcox Energy! Professional, courteous, friendly and knowledgeable! It's employees like Chad that made me happy that I switched to Wilcox! Thank you Chad and thank you Wilcox!
Excellent
Jerry - Chester, CT 06412
The team from Wilcox was fantastic. Very professional and cleaned up after themselves. They also did a full inspection of my tank and found a fitting that was cracked and replaced it
Excellent service
Derith - Chester, CT 06412
Wilcox always provides great service. Mike reviewed with me all the work done. If you want a job well done use Wilcox for all your heating and AC needs.
Great service
Detith - Chester, CT 06412
Kurtis serviced our furnace, water heater and two gas fireplaces. He was efficient, thorough and pleasant.
Jake J.
Coil replacement
Jake J.
Water leak
Jake J.
Air handler blowing constantly
Kurtis I.
two dampers and a circ flow check
Kurtis I.
buderus boiler no heat
Kurtis I.
Lenox no heat
Amar M.
Annual heat tune up
Jason G.
Fixed fireplace
Michael B.
No ac on central air system
Kurtis I.
ac unit possible leak
Mike M.
We installed a propane piping system for an on-demand generator.
Matthew O.
Buderus Oil Boiler Tuneup
John C.
Propane leak
Matthew O.
A/C tuneup
Jared Z.
Reset call bad Ignitor