Wilcox Energy Offices

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Local Reviews

Wilcox Energy Rated 4.9 out of 5 stars based on 161 customer reviews

Map of Westbrook, CT

Knowledgeable staff and amazing reliable service!




Review of Wilcox Energy

Thank you Julie for helping me to be a preferred customer. I have just recently moved to Westbrook and you have given me such peace of mind with all of your assistance. Miles and Josh were very efficient and helpful with my service tune- up. Great local business that I am happy to support!


Map of Madison, CT

On time great service




Review of Wilcox Energy

No issues. Pleasant, on time, informative


Map of Chester, CT

Great service, super nice people




Review of Wilcox Energy

Vidal was great - very friendly and knowledgeable. When he needed a part someone drove it right over!


Map of Madison, CT

fixed noisy heating pipes




Review of Wilcox Energy

Vidal patiently listened to our explanation of the noise the heaters were making, because of coarse they would not make the noise while he was here. But Vidal checked different possibilities and was able to find the reason for the noise. He is a very patient, helpful and polite young man. An asset to your company


Map of Old Saybrook, CT

Great service




Review of Wilcox Energy

I called and someone was here within an hour. They were very friendly and professional, explaining what the problem was and how it was fixed


Map of Essex, CT

Great friendly service




Review of Wilcox Energy

We have always used Wilcox and have always been happy with them. We will ask for Roy in the future


Map of Essex, CT

Friendly technician, great service! Thanks.




Review of Wilcox Energy


Map of Clinton, CT

efficient, friendly service




Review of Wilcox Energy

They installed a new furnace and a/c unit as well as moved ducting. They returned phone calls quickly, answered all our questions, gave notice of when they'd be there and stuck to it, and all sales & service personnel were friendly and professional. Pricing was competitive. Would recommend them to anyone.


Map of Essex, CT

Great and friendly service




Review of Wilcox Energy

Roger was great and efficient!


Map of Westbrook, CT

👍🏻




Review of Wilcox Energy


Great service




Review of Wilcox Energy

The service men who came out to my house were all very polite, friendly, efficient and neat workers. Thank you Wilcox for your excellent service!


Propane fire place service




Review of Wilcox Energy

I had my fire place serviced today by Vidal Velez a nice young man from Wilcox Energy Company. He was very polite, friendly, professional, & you could tell he liked his job & cared about the service he was providing. I was very happy with the service I received, & tonight I am enjoying my fire place again. I would for sure recommend this technician & company to any one.


Amazing service!




Review of Wilcox Energy

The service tech Vidal was such a pleasure, and also meticulous in cleaning our LG ac/heating wall units. They are like brand new, thank you, Vidal represents Wilcox in the highest standard.


Excellent service, extremely professional and trustworthy!




Review of Wilcox Energy


Polite, knowledgeable service tech. On time leaves area clean. Great service.




Review of Wilcox Energy


Annual Service




Review of Wilcox Energy


Knowledgable, professional and polite




Review of Wilcox Energy

I have had terrific experiences with both Vidal and Roy during the time I have used Wilcox.


Very great service! Arrived on time. Very informative. Fixed my noise issue




Review of Wilcox Energy


Phenomenal Service. Above and Beyond!




Review of Wilcox Energy

I should preface this review by stating that I very rarely provide feedback on customer service surveys; however, we were so impressed by Wilcox and Vidal in particular, that we needed to share! We were scheduled for a routine service tune up on our System 2000. Vidal was the service tech who came in to perform the work. upon completing the initial tune up, Vidal asked if there were any other issues or things that we had questions on. I explained to him that we have intermittently had issues with supply heat to the basement registers, and it had reached a point recently where I couldn’t even use my office downstairs on cold days! Without hesitation Vidal was all over it! He listened to us regarding the issue, identified the problem, and in a matter of 30 minutes had completely resolved an ongoing issue that we’ve had for some time now. I am very thankful for the service we received and Vidal is an absolutely top notch guy who clearly takes pride in his work and puts the customer first. Great example of why we go through Wilcox as well as the importance of a service plan......Thank you Vidal! Sincerely, Tyson R (The guy writing this from a warm basement!)


Wonderful young man.




Review of Wilcox Energy

Avery is an excellent representative for your company.


Great service




Review of Wilcox Energy

He was on time, knowledgeable and respectful


Heating System Tuneup




Review of Wilcox Energy


Timely Service




Review of Wilcox Energy

Quickly analyzed the problem, and quickly made the repair.


Boiler replacement




Review of Wilcox Energy

Hardworking, personable and knowledgeable employees did a great job! Wllcox service department was extremely responsive to our needs. Not cheap but they proved to be worth it.


Very courteous, patient and informative. Service like “it used to be “. Thank you.




Review of Wilcox Energy


Amazing Service!




Review of Wilcox Energy

Vidal and Roy were extremely knowledgeable, professional and friendly during their visit. Would definitely recommend!


Awesome service




Review of Wilcox Energy

Very pleased with the crew. Would highly recommend to anyone!


Professional crew




Review of Wilcox Energy

Small crawl space and heavy equipment — the Wilcox crew worked efficiently and cheerfully to get our heating plant installed. Well done!


Great Service and Super nice employee!




Review of Wilcox Energy

My furnace went out and Wilcox sent Vidal out within a couple hours. He was so nice and friendly and found the problem quickly. A very pleasant experience!


Great service




Review of Wilcox Energy

Very informative


Quality boiler installation and very responsive




Review of Wilcox Energy

During annual maintenance the Wilcox tech noticed that the furnace had a hole in the boiler, making it dangerous. That was on New Year's Eve. The installers showed up on the morning of 2 January to install a new Buderus boiler. Remarkable response to the problem!


Roy was awesome!




Review of Wilcox Energy

Roy fixed the problem with the schedule feature on my thermostat in minutes! For years I was told it couldn't be fixed. He was professional and knowledgeable. Definitely will recommend him and use him again.


GREAT JOB




Review of Wilcox Energy

We had Wilcox install a new furnace with central air. the work was done perfectly and timely. all the guys on the job were terrific. Thanks Again.


The service was great, I was not happy with the price,but knew it had to be done,the team worked very hard




Review of Wilcox Energy

the crew got here at 8Am and worked all day until 230Pm,which was good because I was FROZEN


Amazing service




Review of Wilcox Energy

V was very professional and did a great job taking the time to explain to me about what he was doing. He also was very kind and considerate. Great employee!!


Annual Furnace Tune Up




Review of Wilcox Energy


Awesome Service




Review of Wilcox Energy

Vidal arrived on time for my annual furnace service. He introduced himself and explained what he was going to do. He didn’t object to me watching over his shoulder. He was very informative. He gave some tips about my system. He was very polite and thorough. My heating system received the service that I expected. Thank you Vidal.


Budaris Boiler Installation




Review of Wilcox Energy

Our installation was quite complex with six independent zones. The Wilcox worked showed up on time and immediately began removal of the old Burnham furnace. The new furnace was beautifully installed by the Wilcox team over the next several. They worked intelligently and efficiently. The final installation is absolutely great far exceeding my expectations. Wilcox is the best in the area. My thanks to the team (Kevin, Roger, Vidal and Jake) for a job well done!!


Great service




Review of Wilcox Energy

John was friendly, efficient and knowledgeable. We really like having Wilcox as our oil and propane supplier as well as our service company!


Great service




Review of Wilcox Energy

John,Greg miles were great guys-very personable


Roy G.

Roy G.

Resolve reset problem on Dunkirk oil fired boiler and tuned it up at same time.

Near Boston Post Rd, Westbrook, CT 06498
Roy G.

Roy G.

Repair Buderus propane boiler. Resolved 6A error code and cleaned boiler.

Near Gilbert Hill Rd, Chester, CT 06412
Roger S.

Roger S.

Weil mclain oil tune up

Near High Hill Cir, Madison, CT 06443
Roger S.

Roger S.

Weil mclain oil tune up

Near High Hill Cir, Madison, CT 06443
Roger S.

Roger S.

Burnham annual tune up

Near Robin Ridge Dr, Madison, CT 06443
Vidal V.

Vidal V.

Hallmark furance noises

Near Reservoir Rd, Old Saybrook, CT 06475
Roy G.

Roy G.

Fix water leak on a Buderus oil fired boiler.

Near River Rd, Essex, CT 06426
Roy G.

Roy G.

Resolve Buderus propane GB142 issues.

Near Gilbert Hill Rd, Chester, CT 06412
Vidal V.

Vidal V.

Fireplace service

Near Scholes Ln, Essex, CT 06426
Avery W.

Avery W.

Burnham boiler tune up

Near Meadowood Ln, Old Saybrook, CT 06475
Vidal V.

Vidal V.

Buderus boiler trap clogged.

Near Gilbert Hill Rd, Chester, CT 06412
Roy G.

Roy G.

Repair fireplace. Pilot not lighting.

Near Otter Cove Dr, Old Saybrook, CT 06475
Roy G.

Roy G.

Install zone controls that control two air handlers and oil fired boiler.

Near Ingham Hill Rd, Essex, CT 06426
Vidal V.

Vidal V.

Nosies on buderus boiler

Near Five Field Rd, Madison, CT 06443
John C.

John C.

Installed best tstat

Near Old Kelsey Point Rd, Westbrook, CT 06498
Westbrook, CT - Installed best tstat
Roy G.

Roy G.

Repair fireplace. Propane Real Fyre.

Near Sargent Rd, Old Lyme, CT 06371
Roy G.

Roy G.

Repair water leak issue on Buderus oil fired Boiler

Near Talcott Farm Rd, Old Lyme, CT 06371
Jacob N.

Jacob N.

Tank replacement job

Near Edwards Rd, Old Saybrook, CT 06475
Old Saybrook, CT - Tank replacement job
Roy G.

Roy G.

Finish annual tune up on Buderus Boiler.

Near Maple Ave, Essex, CT 06426
Roy G.

Roy G.

Resolved a no heat issue on a oil fired Bryant furnace.

Near Maywood Dr, Old Lyme, CT 06371
Mackinley F.

Mackinley F.

We converted the customer's electric baseboard heated home to propane. We installed a Trane propane furnace and Trane central air conditioning system.

Near Robin Ridge Dr, Madison, CT 06443
Madison, CT - We converted the customer's electric baseboard heated home to propane.  We installed a Trane propane furnace and Trane central air conditioning system.
Roger S.

Roger S.

Budarus oil boiler annual tune up

Near High St, Essex, CT 06426
Roger S.

Roger S.

Buderus annual tune up

Near Lookout Hill, Essex, CT 06426
Vidal V.

Vidal V.

Buderus with heat-flo indirect.

Near Fox Hollow Rd, Old Saybrook, CT 06475
Old Saybrook, CT - Buderus with heat-flo indirect.
Roger S.

Roger S.

Weil mclain oil boiler annual tune up

Near Tanner Marsh Rd, Guilford, CT 06437
Roger S.

Roger S.

Buderus annual tune up

Near Durham Rd, Madison, CT 06443
Roger S.

Roger S.

Burnham annual oil tune up

Near Meeting House Ln, Westbrook, CT 06498
John C.

John C.

Replaced EWC damper!!!!

Near James Vincent Dr, Clinton, CT 06413
Jacob N.

Jacob N.

Installed new thermopride furnace

Near Mill Farms Rd, Killingworth, CT 06419
John C.

John C.

Fireplace service! Works now

Near Sharon Ln, Old Saybrook, CT 06475
Roy G.

Roy G.

Repair issue on propane fired furnace

Near Sterling City Rd, Lyme, CT 06371
John C.

John C.

Tuneup peerless !

Near Pleasant Valley Rd, Clinton, CT 06413
Vidal V.

Vidal V.

Oil leak, smith boiler.

Near Riverside Ct, Guilford, CT 06437
Nick T.

Nick T.

Install Thermopride warm air furnace and TRANE air conditioning

Near Beach Park Rd, Clinton, CT 06413
Clinton, CT - Install Thermopride warm air furnace and TRANE air conditioning
Mackinley F.

Mackinley F.

Thermopride install in clinton with riello burner

Near Beach Park Rd, Clinton, CT 06413