Kathy - Old Saybrook, CT
Your service technicians were prompt, courteous and explained everything clearly
Hellen - Old Saybrook, CT
Roger was awesome with the service today
William - Killingworth, CT
Arrived on time, completed service efficiently.
Jackie - Westbrook, CT
The Wilcox team arrived right on time, and installed the new furnace in an efficient courteous manner. They took the time to explain what they were doing & pointed out important features of the new system. They made sure to clean up after the job was finished.
Timely service and job well done !
Bob - Madison, CT
No heat call, service was swift, thorough, and neat. Very happy with service tech !
Danielle - Old Saybrook, CT
Technicians were professional, courteous & informative. Wilcox is the only company I’ll use from now on....
Great service and amazing follow up by Mindy, Roy and Nick
Nick - Westbrook, CT
Vidal attention to the details were spot on. Roy's tech service over the phone was exactly what I needed. The follow-up by Nick put a cap on what could have been a really stressful situation, instead turned it into a learning experience in a kind manner. Cannot express my gratitude and appreciation for how your whole company has looked out for us for years.
Ken - Old Lyme, CT
Keith - Madison, CT
Steve - Westbrook, CT
Alison - Clinton, CT
Very efficient and thorough service of our oil burner furnace and repair of our propane fireplace. The technicians were knowledgeable, friendly and conscientious about cleaning up.
Annual maint. - very efficient.
Bruce - Madison, CT
Team made short work of maintenance on two burners / systems.
Awesome service as always!
Pam - Old Lyme, CT
great customer service
Linda - Clinton, CT
The technician arrived even before the time we had made the appointment for. he found and explained a slight problem that could have become a much more serious issue. The annual serving for the rest of the appointment went perfectly !
Deb - Lyme, CT
Have had a great experience from initial contact Julie to bookkeeper to Roger the technician.
Susan - Killingworth, CT
Great Customer Service
Cheryl - Clinton, CT
Punctual and Courteous
Timothy - Madison, CT
Technician was right on time and thoroughly explained everything.
Fantastic service and technicians
Patrick - Old Saybrook, CT
Roy and Greg arrived as scheduled and did a superb job re-installing cast iron baseboard following house renovations. Each of them was professional, knowledgeable, and efficient. They were patient and thorough to ensure a perfect job and they were willing to address my questions about the system in layman’s terms so as to be certain that I understood how things worked. Before they departed they double-checked everything to make sure all was satisfactory and operating as it should. What a great team! Thank you Roy and Greg! Patrick
Great service, quick response time, very professional AND very personable!
Cathy - Madison, CT
I would recommend this company over any others!
fall tune up
jack n slim - Clinton, CT
What a wonderful gentleman Jake is from WilcoxEnergy…. did a winter tune up, on time, polite, friendly, very pleased
Benton - Killingworth, CT
Vidal was very friendly and did a great job cleaning the furnace.
Bruce - Old Saybrook, CT
Vidal was very helpful in diagnosing the problem and clearly explaining our options.
Gail - Essex, CT
Polite, professional, and explained everything very well. Very nice demeanor.
Paul - Old Saybrook, CT
Jacob Norton was here to perform the yearly service on our heating system. Being a new Wilcox customer, I had several questions regarding the system and how it works. Jacob took the time to explain everything in detail. He also took the time in explaining the maintenence schedules for both the heating and AC systems to ensure that i understood when to schedule future appointments. This was a great first experience!
Efficient Friendly Service
Pat - Old Saybrook, CT
The technician who surfaced the burner was friendly and efficient he showed up on time, was very courteous and performed his functions well.
Lisa - Essex, CT
Vidal came to my house to perform my yearly tune up on my boiler. He was professional, personable and explained what he was doing as well as pointed out something that I should get checked on my chimney. I have been with Wilcox for over 20 years and have had no complaints or issues! Thanks Wilcox!
Excellent service. Good personality
Fred - Essex, CT
Worked quickly and efficiently. Explained everything he was doing.
Ron - Old Saybrook, CT
Saturday morning, water everywhere on the basement floor, panic setting in. Called Wilcox and Vidal arrived in a half hour. He isolated the problem and got us up and running quickly!
Susan McCall - Old Lyme, CT
your employees are always the best.Professional,polite,knowledgable and thorough.
Real Quality Tradesmen - Experienced & Professional
Frank - Westbrook, CT
Installation of Mitsubishi split-system A/C & Heat-Pump systems. Two outdoor compressors and six indoor unit heads. This was not an easy installation, but the Wilcox crew planned and executed the work with “real” skill. From the original contact with the system sales and design engineer to the awesome craftsmanship of the installers I was both impressed and pleased. I highly recommend Wilcox Energy of Westbrook, CT.
Service was trriffic as it has always been over the years.
Richard - Old Saybrook, CT
Ray - Madison, CT
Technicians very polite, friendly and knowledgeable. They represent Wilcox very well.
Wes - Lyme, CT
The installation involved removing an old furnace - lots of strong and knowledgeable guys got the Kobe done efficiently and took great care not to damage the house.
On Time. Great service.
Robert - Westbrook, CT
Once again the Wilcox Team was great on service. KUDOS to all.
Carol - Westbrook, CT
On time, very personable, answered all my questions.
Kristen - Essex, CT
Vidar did an excellent job servicing our heating system and answering my questions.
James - Old Lyme, CT
Could not be happier with the service we get from Wilcox!
John - Old Saybrook, CT
Theresa - Deep River, CT
We have been customers since 2007 and very pleased with their performance, dependability and professionalism. One cold winter evening, we experienced problems with the furnace. The technician arrived within the hour and repaired the unit. We are very pleased with Wilcox Energy and recommend them wholeheartedly.
Adjust hot water on a Oil Fired boiler with side arm heater.
Resolve odor issue on oil fired boiler. Weil Mclein.
Resolved a Reset issue on a oil fired furnace.
Fix issue with propane fired furnace. No heat call.
Circulator replacement. Federal Boiler
No heat on a Oil Boiler. Replaced bad control
Rheem propane gas furnace repair!
Thermo pride short cycle
Fix In floor radiant heat and hydro heat for living room area. Oil heating system.
No heat 1 zone. Replace thermostat
Overheating on trane air handler!
Overheating. Oil boiler with Trane Hydro air
Buderus gas boiler
Mini split services.
No heat on Bryant furnace propane fired.
Annual heating tune up on burnham boiler!
Hallmark furnace. No heat
No heat New Yorker Boiler
Repair mixing valve
Granby furnace installation
Diagnose issue with propane Buderus Boiler.
Reset on warm air furnace!
Annual tune up on two oil fired furnaces and a hot water heater
System 2000 boiler tune up
Buderus gas boiler
Annual heating tune up on Burnham boiler!
Replaced bad thermostat that controls an Oil Buderus Boiler
No heat Hallmark furnace
Tune up Weil McLain Boiler
Annual heating tune up on buderus bolier.
Install New oil line.
Annual heating tune up on peerless boiler.
Hot water issue on a Burnham Steel oil boiler.
Mitsbu bib cleaning