See What Our Customers Say...
Below is a listing of reviews directly from our customers.
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Local Reviews
Powered by Nearby NowGreatly appreciated and excellent Service!
Rob - Clinton, CT
Very happy with service. We were not aware of bib cleaning service available for our ductless air-conditioning unit until speaking with Nick during our annual furnace maintenance. Scheduling the cleaning was effortless and the unit looks and works like new.
Great service. They worked hard. The price was not awesome.
Jennifer - Old Saybrook, CT
Considering life’s daily insanity, extremely pleasant and professional
Kristen - Old Lyme, CT
Showed up quick, had parts in truck and fixed!
Great Service!!
Janet - East Lyme, CT
Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.
Great FriendlyService
Allen - Old Saybrook, CT
Wilcox Energy provides great service even though their oil delivery prices are a little higher than competitive companies in the area. To be fair, Wilcox uses a biofuel mixture which adds to the price of the fuel, but it burns cleaner and more efficiently. I tried two other full-service companies before Wilcox, but switched because of poor and costly service. If service is your priority, Wilcox should be your company.
Great service.
Mark - Old Lyme, CT
Great guy to have working on your house!
Brian - Westbrook, CT
Great service
Colette - Clinton, CT
Vidal provided our annual boiler service today. He was knowledgeable, efficient, thorough & took the time to fully answer my questions. We have used Wilcox for the last 41 years & have always been fully satisfied with their service whether for routine maintenance or emergency service.
Professional
Rebecca - East Lyme, CT
Jacob was easy to work with and made the process simple!
Took the time to clearly explain work needed on my furnace
Cindy - Old Saybrook, CT
Professional and tidy
great service
Debbie - Clinton, CT
We were very pleased with the service we received The installers were courteous and answered any questions we had.They were neat and cleaned up afterwards.
Great Service
Andrew - Westbrook, CT
They were fast efficient and respectful.
Very pleased with service and tech.
Paduano - Madison, CT
Great service
Brenda - Westbrook, CT
Came in very friendly and helpful. Went through everything with detail.
Prompt, friendly, and thorough service
William - Guilford, CT
Thermo Pride oil furnace
Ron - Westbrook, CT
Fast and well done insulation. Fully checked out for proper operation. The crew answered all questions. Great job!
Great service
Kathleen - Clinton, CT
Mitsubishi split-type Air Conditioner system
Ron - Westbrook, CT
Very professional and knowledgeable personnal.
Great service
Judy - Old Saybrook, CT
Always on time. Very professional
Great service
Rick - Old Saybrook, CT
Great service team. Professional, courteous, neat, polite. You should be proud of these guys.
Great service
Roger - Old Lyme, CT
Great young worker
Great service
Devin - Clinton, CT
Very professional & friendly. Introduced himself, got to work, did a great job, gave me a summery when done. Great experience
Great service, good communication and conscientious workers!
Lonnie - Deep River, CT
The four young men that worked on installing my new boiler were very conscientious and thorough. They managed to get “the monster” boiler out of the basement, with great effort and teamwork. When we realized the hot water heater also needed to be replaced, they stayed until the job was finished, so I wouldn’t be inconvenienced by having no hot water. They are a hard working and dedicated crew. Thank you!
Great service.
Patricia - Essex, CT
The young technician who came to tune up my furnace was courteous, friendly, knowledgeable, and efficient. He explained everything to me in terms I could understand.
Annual boiler cleaning
Keith - Essex, CT
No issues. Went as expected.
Great service!
Jack - Madison, CT
Roger and Jake came for a tune. They arrived on time, were professional and friendly, and answered all questions.
Knowledgeable staff and amazing reliable service!
Lisa - Westbrook, CT
Thank you Julie for helping me to be a preferred customer. I have just recently moved to Westbrook and you have given me such peace of mind with all of your assistance. Miles and Josh were very efficient and helpful with my service tune- up. Great local business that I am happy to support!
On time great service
Gary - Madison, CT
No issues. Pleasant, on time, informative
Great service, super nice people
Lee - Chester, CT
Vidal was great - very friendly and knowledgeable. When he needed a part someone drove it right over!
fixed noisy heating pipes
Ken - Madison, CT
Vidal patiently listened to our explanation of the noise the heaters were making, because of coarse they would not make the noise while he was here. But Vidal checked different possibilities and was able to find the reason for the noise. He is a very patient, helpful and polite young man. An asset to your company
Great service
Carlin - Old Saybrook, CT
I called and someone was here within an hour. They were very friendly and professional, explaining what the problem was and how it was fixed
Great friendly service
Harry - Essex, CT
We have always used Wilcox and have always been happy with them. We will ask for Roy in the future
Friendly technician, great service! Thanks.
Tori - Essex, CT
efficient, friendly service
Rich - Clinton, CT
They installed a new furnace and a/c unit as well as moved ducting. They returned phone calls quickly, answered all our questions, gave notice of when they'd be there and stuck to it, and all sales & service personnel were friendly and professional. Pricing was competitive. Would recommend them to anyone.
Great and friendly service
Kim - Essex, CT
Roger was great and efficient!
👍🏻
Thomas - Westbrook, CT
Great service
Andi - Old Lyme, CT
The service men who came out to my house were all very polite, friendly, efficient and neat workers. Thank you Wilcox for your excellent service!
Propane fire place service
Julie - Montville, CT
I had my fire place serviced today by Vidal Velez a nice young man from Wilcox Energy Company. He was very polite, friendly, professional, & you could tell he liked his job & cared about the service he was providing. I was very happy with the service I received, & tonight I am enjoying my fire place again. I would for sure recommend this technician & company to any one.
Amazing service!
Lisa - Clinton, CT
The service tech Vidal was such a pleasure, and also meticulous in cleaning our LG ac/heating wall units. They are like brand new, thank you, Vidal represents Wilcox in the highest standard.
Excellent service, extremely professional and trustworthy!
Kristy - East Haddam, CT
Roy G.
Resolve reset issue on a Thermo-Pride oil fired furnace
Vidal V.
Mini split Sanyo cleaning
Roy G.
Annual efficiency tune up
Mackinley F.
Delayed ignition for a Beckett burner. Replaced transformer and all is good
Roger S.
Mitsubishi installation
Roy G.
Fix zoning issue with a Trane hydro air system.
Roy G.
Fireplace service. Empire
Jacob S.
Service Gas Fireplace
Roy G.
Resolve fireplace issue.
Nick T.
Installation of 40gal indirect hot water heater
Roy G.
Noise complaint from a Beckett burner on a Ruud furnace. Needed new oil burner motor.
Vidal V.
Water leak, Utica boiler.
John C.
New boiler !!!
Vidal V.
Peerless boiler annual heating tune up.
Vidal V.
Annual heating tune up on slant fin boiler
Roger S.
Buderus annual tune up
Vidal V.
New Mitsubishi Air Conditioning with Heat pump installation.
Jacob S.
Peerless Boiler Tune Up
Jacob S.
Slant Fin Boiler TubeUp
Jacob S.
Biasi Boiler tune up.
Roger S.
Peerless oil boiler tune up
Roger S.
Vidal V.
Water leak on buderus boiler
Vidal V.
New yorker boiler, no heat.
Vidal V.
Reset call on burnham boiler.
Vidal V.
Installed AOS Smith propane hot water heater!
Jacob S.
Tune Up. New Yorker Boiler
Vidal V.
No heat, no hot water on buderus boiler propane fired.
Vidal V.
New EWC zoning with two T4 thermostat installed.
Vidal V.
New thermopride furnace with beckett burner.
Nick T.
Installation of Thermopride Warm air furnace
Roger S.
Burnham oil boiler tune up
Jacob S.
Hallmark tune up
Roy G.
Install Peerless oil fired boiler. 85% Efficiency.
Vidal V.
Mitsubishi mini split 3 to 1.
