Wilcox Energy Offices

See What Our Customers Say...

Below is a listing of reviews directly from our customers.

Let us know how we're doing, Click Here to leave us a review.

 

Local Reviews

Wilcox Energy Rated 4.9 out of 5 stars based on 214 customer reviews

Map of Clinton, CT

Great service




Review of Wilcox Energy

Servicemen were on time. Very courteous, neat & clean. We felt they were thorough & double checked everything to make sure is was working properly. We are always very pleased with Wilcox Energy & their employees.


Map of Madison, CT

Exceptional service!




Review of Wilcox Energy

Vidal is professional and personable. He communicates well and works efficiently. We look forward to having him in our home again when we need service.


Map of Madison, CT

Excellent service




Review of Wilcox Energy

Jake and Bill were on time and did an outstanding job installing my new A/C system. I would highly recommend the Company and especially Bill and Jake.


Map of Old Lyme, CT

Amazing fast service




Review of Wilcox Energy

Called at 2:15 for no a/c upstairs. John arrived at 3 and a/c was fixed and running by 3:30.


Map of Chester, CT

Awesome Service!




Review of Wilcox Energy

Excellent service, extremely knowledgeable technicians, prompt service, professional and friendly! I couldn’t be happier with Wilcox!


Map of Clinton, CT

Timely, professional service




Review of Wilcox Energy

I requested a non-urgent service call and received service the same day for my AC on a hot and humid day. Roy was very thorough and professional. He answered all my questions without hesitation.


Map of Lyme, CT

Stellar and Professional




Review of Wilcox Energy

We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!


Map of Clinton, CT

Great service... very considerate and safe during time of Covid. All proper precautions implemented.




Review of Wilcox Energy


Map of Old Saybrook, CT

Awesome service!




Review of Wilcox Energy

Roy is so pleasant and competent!!


Map of Old Saybrook, CT

Great service




Review of Wilcox Energy

Very friendly and knowledgeable staff. Very respectful. They did a great job and I couldn’t have been happier with my choice to go with Wilcox


Great Service!




Review of Wilcox Energy

The whole experience with Wilcox was great...from getting the quote and scheduling the install, to the technicians who came out to install my new mini split. They really took the time to explain everything and help me pick the ideal spot to place the unit, were friendly, polite, and helpful. Also, they were able to get me on the schedule quickly just in time with this heat wave going on, which I am so thankful for!


Great!




Review of Wilcox Energy


Great service!




Review of Wilcox Energy

He showed up on time, was personable, explained things- great person!


A/C Service




Review of Wilcox Energy

Fantastic service and wonderful communication of work performed. Great knowledge of subject matter


Knowledgeable technicians




Review of Wilcox Energy

I appreciated the quick service but also that Kevin and his assistant were here thru the entire 2 day service. Knowledgeable and courteous .


Great Service




Review of Wilcox Energy


Incredible service




Review of Wilcox Energy

Roy went above and beyond to help me start up the complicated air-conditioning in the house we just closed on last Friday. And he figured out why I didn’t have any hot water. Wilcox sent him out on the same day I requested and he really knew his stuff. His answer was always “yes, I can do that”. Or “yes, I have that in my truck.” He even took his shoes off at the door without my asking him to and was careful not to let the cats outside. 🙂 Being new to this area I am not used to this level of service - Roy and Wilcox have set the bar high.


Great Service!




Review of Wilcox Energy

The service technician was great. He fixed, explained the problem and was clear about what the charges would be. Over the years Wilcox has been consistent, quick to respond when there is a problem and a pleasure to work with.


Fantastic




Review of Wilcox Energy

Vidal and Nick we’re excellent. They were professional and very knowledgeable and explained everything. We were glad we chose Wilcox to handle our issue!


Excellent Service, very knowledgeable




Review of Wilcox Energy


Immediate and Quick response




Review of Wilcox Energy

Company scheduled and came out promptly, service was quick and efficient, a pleasure working with


Awesome Service




Review of Wilcox Energy

Vidal, Kevin and Nick were great. Showed up on time and were very professional and helpful throughout the entire installation process. You have a great team


Great Job👍👍




Review of Wilcox Energy

The guys did an awesome job installing the new furnace and A/C unit. All the guys were very professional and totally answered all the questions I had. Don’t know all the guys names that were here but a big 👍 to all of them especially Vidal and Kevin who I did get a chance to talk with about the system.. Thanks again....


Best Service!




Review of Wilcox Energy

Vidal and the entire Wilcox crew get a gold star in my opinion! I called today and scheduled heating and air conditioning tune ups for later in the month but also requested help with hooking up a new natural gas outdoor grill. Wilcox squeezed me onto their schedule and sent Vidal who was so upbeat (so nice to encounter these days) and quick to assess the issue. A quick call to Mike and then he was on his way with the necessary part and all was right with the world. I am so appreciative of the above-and-beyond service I had today.... thank you x 100 to Vidal (and Mike)!


Went well




Review of Wilcox Energy

Installed smart phone capabilities and it was fast and easy. Roy was great to work with.


Professional, concise and helpful service




Review of Wilcox Energy

He was knowledgeable and courteous , explaining what he would be doing to resolve the “no hot water situation “ after he did the yearly maintenance


Shopped around and they were the best price! Efficient, professional workers!




Review of Wilcox Energy


Greatly appreciated and excellent Service!




Review of Wilcox Energy

Very happy with service. We were not aware of bib cleaning service available for our ductless air-conditioning unit until speaking with Nick during our annual furnace maintenance. Scheduling the cleaning was effortless and the unit looks and works like new.


Great service. They worked hard. The price was not awesome.




Review of Wilcox Energy


Considering life’s daily insanity, extremely pleasant and professional




Review of Wilcox Energy

Showed up quick, had parts in truck and fixed!


Great Service!!




Review of Wilcox Energy

Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.


Great FriendlyService




Review of Wilcox Energy

Wilcox Energy provides great service even though their oil delivery prices are a little higher than competitive companies in the area. To be fair, Wilcox uses a biofuel mixture which adds to the price of the fuel, but it burns cleaner and more efficiently. I tried two other full-service companies before Wilcox, but switched because of poor and costly service. If service is your priority, Wilcox should be your company.


Great service.




Review of Wilcox Energy


Great guy to have working on your house!




Review of Wilcox Energy


Great service




Review of Wilcox Energy

Vidal provided our annual boiler service today. He was knowledgeable, efficient, thorough & took the time to fully answer my questions. We have used Wilcox for the last 41 years & have always been fully satisfied with their service whether for routine maintenance or emergency service.


Professional




Review of Wilcox Energy

Jacob was easy to work with and made the process simple!


Took the time to clearly explain work needed on my furnace




Review of Wilcox Energy

Professional and tidy


great service




Review of Wilcox Energy

We were very pleased with the service we received The installers were courteous and answered any questions we had.They were neat and cleaned up afterwards.


Great Service




Review of Wilcox Energy

They were fast efficient and respectful.


Very pleased with service and tech.




Review of Wilcox Energy


John C.

John C.

New AC installation

Near Sandlewood Dr, Madison, CT 06443
Julie V.

Julie V.

We delivered propane to fuel customer's emergency generator during recent storm.

Near Otter Cove Dr, Old Saybrook, CT 06475
Julie V.

Julie V.

We delivered propane several times to emergency generator during Tropical Storm Isiaias

Near Sols Point Rd, Clinton, CT 06413
Vidal V.

Vidal V.

New Trane outdoor unit AC install.

Near Concord Dr, Madison, CT 06443
Julie V.

Julie V.

Propane delivery for a generator during power outage.

Near Beaver Brook Rd, Old Lyme, CT 06371
Julie V.

Julie V.

We made an emergency propane delivery to on demand generator

Near River Rd, Deep River, CT 06417
Julie V.

Julie V.

Propane Delivery for an On Demand Generator

Near Seacrest Rd, Old Saybrook, CT 06475
Julie V.

Julie V.

Propane Delivery to on demand Generator

Near Seacrest Rd, Old Saybrook, CT 06475
Vidal V.

Vidal V.

Water leak on mini split unit

Near Hartlands Dr, Old Saybrook, CT 06475
Jacob S.

Jacob S.

Trane Air Conditioning Installation

Near Brush Hill Rd, Clinton, CT 06413
Jacob S.

Jacob S.

Trane 4 Ton Air Conditioning Unit

Near Brush Hill Rd, Clinton, CT 06413
Jacob N.

Jacob N.

Installation of viessman gas boiler

Near Wildwood Park Rd, Clinton, CT 06413
Clinton, CT - Installation of viessman gas boiler
Jacob N.

Jacob N.

Installation of Mitsubishi ductless system

Near Pine Lake Rd, Westbrook, CT 06498
Westbrook, CT - Installation of Mitsubishi ductless system
Jacob N.

Jacob N.

Installation of Mitsubishi ductless system

Near Pine Lake Rd, Westbrook, CT 06498
Greg C.

Greg C.

Ac install

Near Neck Rd, Old Lyme, CT 06371
Greg C.

Greg C.

Install trane AC

Near Neck Rd, Old Lyme, CT 06371
Andrew M.

Andrew M.

Service work

Near Beech Rd, Enfield, CT 06082
Andrew M.

Andrew M.

Andrew came and sold us a bunch of marketing stuff

Near Beech Rd, Enfield, CT 06082
Avery W.

Avery W.

Central ac tune up

Near Brockett Rd, East Lyme, CT 06357
Vidal V.

Vidal V.

Damper replacement honeywell

Near Maple Ave, Madison, CT 06443
Jacob N.

Jacob N.

Tuneup on burnham boiler

Near N Cove Rd, Old Saybrook, CT 06475
Nick T.

Nick T.

Installation of Mitsubishi split system ac

Near Cedarwood Ln, Old Saybrook, CT 06475
Brett L.

Brett L.

SERVICED A RHEEM AC UNIT AND REPLACED A FAN MOTOR

Near Main St, West Sayville, NY 11796
Brett L.

Brett L.

Serviced a Rheem AC Unit

Near Main St, West Sayville, NY 11796
Vidal V.

Vidal V.

AC service

Near Westbrook Rd, Essex, CT 06409
Vidal V.

Vidal V.

New mini split install.

Near Ayers Point Rd, Old Saybrook, CT 06475
Jacob N.

Jacob N.

Installation of trane a/c

Near Colonial Rd, Madison, CT 06443
Madison, CT - Installation of trane a/c
John C.

John C.

New Ac installation

Near S Main St, Westbrook, CT 06498
Jacob S.

Jacob S.

Air Conditioning Tune Up

Near Old Duckhole Rd, Madison, CT 06443
Vidal V.

Vidal V.

Gas Valve on Natural gas water heater service.

Near Old Clinton Rd, Westbrook, CT 06498
John C.

John C.

No Ac 2nd floor. Reconnect flex duct in attic

Near Bittersweet Ln, Old Lyme, CT 06371
Roy G.

Roy G.

Peerless boiler installation. Oil system.

Near Cove Rd, Lyme, CT 06371
Jacob S.

Jacob S.

Trane Gas Furnace Tune Up, Trane Air Conditioning Tune Up

Near Meadow Ln, Chester, CT 06412
Jacob S.

Jacob S.

Install Trans Air Conditioning Unit with second floor Air Handler

Near E Walk, Clinton, CT 06413
Greg C.

Greg C.

Ac tune-up

Near Magna Ln, Westbrook, CT 06498