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Below is a listing of reviews directly from our customers.
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Local Reviews
Powered by Nearby NowExcellent Service, very knowledgeable
Frank, Essex - Essex, CT
Immediate and Quick response
Kim - Essex, CT
Company scheduled and came out promptly, service was quick and efficient, a pleasure working with
Awesome Service
Carlos - New London, CT
Vidal, Kevin and Nick were great. Showed up on time and were very professional and helpful throughout the entire installation process. You have a great team
Great Job👍👍
Thomas - Old Lyme, CT
The guys did an awesome job installing the new furnace and A/C unit. All the guys were very professional and totally answered all the questions I had. Don’t know all the guys names that were here but a big 👍 to all of them especially Vidal and Kevin who I did get a chance to talk with about the system.. Thanks again....
Best Service!
Patricia - Old Saybrook, CT
Vidal and the entire Wilcox crew get a gold star in my opinion! I called today and scheduled heating and air conditioning tune ups for later in the month but also requested help with hooking up a new natural gas outdoor grill. Wilcox squeezed me onto their schedule and sent Vidal who was so upbeat (so nice to encounter these days) and quick to assess the issue. A quick call to Mike and then he was on his way with the necessary part and all was right with the world. I am so appreciative of the above-and-beyond service I had today.... thank you x 100 to Vidal (and Mike)!
Went well
Paul - Westbrook, CT
Installed smart phone capabilities and it was fast and easy. Roy was great to work with.
Professional, concise and helpful service
Joan - Old Saybrook, CT
He was knowledgeable and courteous , explaining what he would be doing to resolve the “no hot water situation “ after he did the yearly maintenance
Shopped around and they were the best price! Efficient, professional workers!
Traci - Old Lyme, CT
Greatly appreciated and excellent Service!
Rob - Clinton, CT
Very happy with service. We were not aware of bib cleaning service available for our ductless air-conditioning unit until speaking with Nick during our annual furnace maintenance. Scheduling the cleaning was effortless and the unit looks and works like new.
Great service. They worked hard. The price was not awesome.
Jennifer - Old Saybrook, CT
Considering life’s daily insanity, extremely pleasant and professional
Kristen - Old Lyme, CT
Showed up quick, had parts in truck and fixed!
Great Service!!
Janet - East Lyme, CT
Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.
Great FriendlyService
Allen - Old Saybrook, CT
Wilcox Energy provides great service even though their oil delivery prices are a little higher than competitive companies in the area. To be fair, Wilcox uses a biofuel mixture which adds to the price of the fuel, but it burns cleaner and more efficiently. I tried two other full-service companies before Wilcox, but switched because of poor and costly service. If service is your priority, Wilcox should be your company.
Great service.
Mark - Old Lyme, CT
Great guy to have working on your house!
Brian - Westbrook, CT
Great service
Colette - Clinton, CT
Vidal provided our annual boiler service today. He was knowledgeable, efficient, thorough & took the time to fully answer my questions. We have used Wilcox for the last 41 years & have always been fully satisfied with their service whether for routine maintenance or emergency service.
Professional
Rebecca - East Lyme, CT
Jacob was easy to work with and made the process simple!
Took the time to clearly explain work needed on my furnace
Cindy - Old Saybrook, CT
Professional and tidy
great service
Debbie - Clinton, CT
We were very pleased with the service we received The installers were courteous and answered any questions we had.They were neat and cleaned up afterwards.
Great Service
Andrew - Westbrook, CT
They were fast efficient and respectful.
Very pleased with service and tech.
Paduano - Madison, CT
Great service
Brenda - Westbrook, CT
Came in very friendly and helpful. Went through everything with detail.
Prompt, friendly, and thorough service
William - Guilford, CT
Thermo Pride oil furnace
Ron - Westbrook, CT
Fast and well done insulation. Fully checked out for proper operation. The crew answered all questions. Great job!
Great service
Kathleen - Clinton, CT
Mitsubishi split-type Air Conditioner system
Ron - Westbrook, CT
Very professional and knowledgeable personnal.
Great service
Judy - Old Saybrook, CT
Always on time. Very professional
Great service
Rick - Old Saybrook, CT
Great service team. Professional, courteous, neat, polite. You should be proud of these guys.
Great service
Roger - Old Lyme, CT
Great young worker
Great service
Devin - Clinton, CT
Very professional & friendly. Introduced himself, got to work, did a great job, gave me a summery when done. Great experience
Great service, good communication and conscientious workers!
Lonnie - Deep River, CT
The four young men that worked on installing my new boiler were very conscientious and thorough. They managed to get “the monster” boiler out of the basement, with great effort and teamwork. When we realized the hot water heater also needed to be replaced, they stayed until the job was finished, so I wouldn’t be inconvenienced by having no hot water. They are a hard working and dedicated crew. Thank you!
Great service.
Patricia - Essex, CT
The young technician who came to tune up my furnace was courteous, friendly, knowledgeable, and efficient. He explained everything to me in terms I could understand.
Annual boiler cleaning
Keith - Essex, CT
No issues. Went as expected.
Great service!
Jack - Madison, CT
Roger and Jake came for a tune. They arrived on time, were professional and friendly, and answered all questions.
Knowledgeable staff and amazing reliable service!
Lisa - Westbrook, CT
Thank you Julie for helping me to be a preferred customer. I have just recently moved to Westbrook and you have given me such peace of mind with all of your assistance. Miles and Josh were very efficient and helpful with my service tune- up. Great local business that I am happy to support!
On time great service
Gary - Madison, CT
No issues. Pleasant, on time, informative
Great service, super nice people
Lee - Chester, CT
Vidal was great - very friendly and knowledgeable. When he needed a part someone drove it right over!
fixed noisy heating pipes
Ken - Madison, CT
Vidal patiently listened to our explanation of the noise the heaters were making, because of coarse they would not make the noise while he was here. But Vidal checked different possibilities and was able to find the reason for the noise. He is a very patient, helpful and polite young man. An asset to your company
Great service
Carlin - Old Saybrook, CT
I called and someone was here within an hour. They were very friendly and professional, explaining what the problem was and how it was fixed
Great friendly service
Harry - Essex, CT
We have always used Wilcox and have always been happy with them. We will ask for Roy in the future
Nick T.
Air conditioning tune ups
Roy G.
Air conditioning install. Trane R410-A outdoor units and first company indoor air handlers.
Vidal V.
Water leak on buderus boiler
Vidal V.
New Mitsubishi mini splits install. 3 to 1.
Vidal V.
New Mitsubishi mini splits install. 3 to 1.
John C.
New boiler and indirect hen
Vidal V.
Mitsubishi electric mini splits one to one.
Vidal V.
Thermopride with Beckett burner and AC Trane unit.
Vidal V.
Weber gas grill hook up natural gas.
Roy G.
Install Kumo Cloud for Mitsubishi and Carrier ductless WiFi for remote access.
Vidal V.
Annual heating tune up on Burnham boiler install new mixing valve
Roger S.
Trane a c install
Roy G.
Resolve reset issue on a Thermo-Pride oil fired furnace
Vidal V.
Mini split Sanyo cleaning
Roy G.
Annual efficiency tune up
Mackinley F.
Delayed ignition for a Beckett burner. Replaced transformer and all is good
Roger S.
Mitsubishi installation
Roy G.
Fix zoning issue with a Trane hydro air system.
Roy G.
Fireplace service. Empire
Jacob S.
Service Gas Fireplace
Roy G.
Resolve fireplace issue.
Nick T.
Installation of 40gal indirect hot water heater
Roy G.
Noise complaint from a Beckett burner on a Ruud furnace. Needed new oil burner motor.
Vidal V.
Water leak, Utica boiler.
John C.
New boiler !!!
Vidal V.
Peerless boiler annual heating tune up.
Vidal V.
Annual heating tune up on slant fin boiler
Roger S.
Buderus annual tune up
Vidal V.
New Mitsubishi Air Conditioning with Heat pump installation.
Jacob S.
Peerless Boiler Tune Up
Jacob S.
Slant Fin Boiler TubeUp
Jacob S.
Biasi Boiler tune up.
Roger S.
Peerless oil boiler tune up
Roger S.
Vidal V.
Water leak on buderus boiler