
See What Our Customers Say...
Below is a listing of reviews directly from our customers.
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Local Reviews
Excellent service
Seaside - Westbrook, CT 06498
New Customer, Excellent Service
Scott - Old Saybrook, CT 06475
I am very happy with Wilcox Energy and impressed with our technician Mike right from the start. Mike was very professional and tended to his maintenance routine and also answered all my questions and concerns with my boiler. He showed me how our system works and put me at ease with his knowledge and discussion. I appreciate the time he spent with me today.
Great Service!
Lawrence - Old Lyme, CT 06371
Amazing work and service
Seth - Old Saybrook, CT 06475
Highly recommend they are amazing to work with
Thank you for today’s service
Pamela - Essex, CT 06426
Mike was punctual and very pleasant. Explained the service he performed. Would definitely request him again and recommend Wilcox. Thank you!
Amazing Service!
Overbrook - Madison, CT 06443
Jared was highly professional and demonstrated great expertise and technical knowledge. Excellent communication skills!
Great service
Locarno - Waterford, CT 06333
Jared was punctual, professional, personable and knowledgeable. He clearly explained why and what needed to be done. We would highly recommend Jared.
Excellent service!
Frampton - Old Lyme, CT 06371
Great service, very timely and friendly technicians!
Always Excellent Service
William - Clinton, CT 06413
All the staff, from the office personnel to the service technicians have always been very helpful and friendly. Every issue or concern has been handled quickly and efficently. We moved into the area about ten years ago and have used Wilcox for all our heating & air conditioning needs. I would highly recommend them to anyone.
Excellent service
Stu - Clinton, CT 06413
Timely response , quick service and friendly. Only very minor comment would be cleanup could have been better. Can’t rate cost as this was emergency service and I haven’t gotten the bill yet.
Extremely satisfied customer
Darren - Westbrook, CT 06498
Jared and Mike were awesome. They came out same day, within 1 hour of calling for service. I could not be happier.
Fast service!
Ryan - Westbrook, CT 06498
We had our boiler go out on the weekend. Jared let me know when he would be arriving. He was quick to diagnose and repair. Jared was very polite and did a great job.
Fantastic service
Charles - Essex, CT 06426
Jared did a fantastic job. He was able to quickly assess the problem and correct it. As always The Wilcox techs were on time, efficient and polite.
High level service as always!
Jason - Killingworth, CT 06419
First time I met Michael; he was great! Same high standard as all the Wilcox techs.
Excellent service
Diane - Clinton, CT 06413
Kurt was great. He was here on a Saturday evening and stayed with the problem until it was resolved
Really great job
Jonathan - Guilford, CT 06437
He is spectacular! Extremely professional, helpful, polite. I’m sure you already know he’s a gem so definitely keep him! Great job
Stellar Service!
Robin - Old Saybrook, CT 06475
Kurtis could not have been more polite or pleasant. He was prompt, skilled & efficient as well. Such a nice young man. I’m so appreciative that he came to the rescue & was able to fix the problem so quickly this evening. Thanks, Kurtis! You’re awesome!
Excellent
Patricia - Westbrook, CT 06498
Thanks for your timely and great service
Great job
14 - Essex, CT 06426
Excellent service. Competent & Professional
Michael - Westbrook, CT 06498
Kurt is was prompt, professional and very helpful. He is a great representative of Your team and I would recommend him to anyone for assistance.
Excellent service
Jackie - Madison, CT 06443
Kurtis is an efficient worker, not to mention his wonderful demeanor….please treat him well… Thank you
Avery was excellent!!
Cindy - Old Lyme, CT 06371
Avery was excellent!! Very professional, thorough, informative, and good communication.
Excellent service
Katherine - Madison, CT 06443
He was a very thoughtful, respectful and hardworking person.
Great service
Robert - East Haddam, CT 06423
Very thorough and knowledgeable
Jared is AWESOME! Excellent service !
Michele - Haddam, CT 06441
Wilcox is a very well run company. And the people who work for this company are exceptional. Jared was at our home for a service call . Jared is the nicest , most polite and sincere young man ! He explained everything he was doing as he was troubleshooting our AC. Jared even spoke to my husband on the phone while he was diagnosing the issue with the AC so I didn’t have to explain everything to my husband . Next time you call Wilcox , request Jared , he’s professional, knowledgeable and just a really kind person .
Excellent Job!
Nathan Bauer - Old Saybrook, CT 06475
Very cordial and thorough!
Excellent service!
Richard - Westbrook, CT 06498
Matt and Jarod, we very professional and detailed in assessing the problem with my air conditioning units.
Great Service
Michael - Old Saybrook, CT 06475
Matt Oliver was thorough and explained a lot of questions I had for both the furnace and ACs.
Great Service
MA - Old Saybrook, CT 06475
Great Experience
Kevin - Old Saybrook, CT 06475
Michael was on time, efficient and explained everything clearly.
Jared was terrific!
Tyler - Madison, CT 06443
Jared was terrific!
Excellent
Lee - Essex, CT 06426
Wonderful service
Excellent service; very professional!
Betty - Old Saybrook, CT 06475
Very professional; the technician explained everything that he was going to do before he started. He made sure the area was protected from getting wet or dirty. He also explained the process as he was doing it so the pre-apprentice could understand it better. Matthew was also very professional and courteous. The unit is noticeably cleaner!
excellent service
Gladys - Clinton, CT 06413
Very nice young man He answered all my questions and had a lot of patience
Excellent and Fast Service!
Buchas - Old Saybrook, CT 06475
Jared did a wonderful job! He was friendly and knowledgeable. He fully explained what was wrong as well as the options for repair. Our A/C was fixed quickly!
Excellent Service!
Rosemary - Westbrook, CT 06498
Jared, Nick and helper (I don’t remember his name) arrived on time. They did an excellent job, cleaned up after themselves and were conscientious and knowledgeable. They explained everything to me. Wilcox takes care of you! I’ll always refer them!
Great top shelf service
John Moriarty - Westbrook, CT 06498
Quick and amazing service.. Very knowledgeable and willing to share his honest opinion on equipment condition. This was an on call weekend before a holiday and he took his time and was not rushing to go anywhere. Took the time and explained the service. I hope to get him back for the annual service. Thank you very much . We will have a cooler 4th of July..
Such a positive experience!
Sepowski - Chester, CT 06412
So impressed with Chad from Wilcox Energy! Professional, courteous, friendly and knowledgeable! It's employees like Chad that made me happy that I switched to Wilcox! Thank you Chad and thank you Wilcox!
Excellent service
Donald - Clinton, CT 06413
Curtis was terrific - answered my questions and did a great job - very neat.
Excellent service, Chad did a great job and we were extremely pleased with his performance.
John G - Lyme, CT 06371
Wilcox Oil always provides excellent service and the employees are a reflection of the commitment to quality customer service in practice. We are always grateful for your dedication to quality care.

Jared Z.
Bosch heat pump install

Jared Z.
Bosch heat pump install

Andrew M.
ATU

Michael B.
Buderus oil fired boiler and AC annual maintenance

Jared Z.
Ac water leak

Matthew O.
Peerless JO oil boiler tuneup

Michael B.
Peerless boiler annual tune up

Matthew O.
Peerless oil boiler tuneup

Matthew O.
Boiler tuneup

Matthew O.
Boiler tuneup with 2 A/C tuneups

Andrew M.
ATU

William C.
I am piping propane to a new Viessmann boiler

Michael B.
Peerless oil fired boiler annual maintenance

Jared Z.
No hot water. Bad oil pump

Jared Z.
No ac electrical fault

Jared Z.
Ac service call. Clogged drain

Jared Z.
After hours drain clog removal

Jared Z.
Installed new blower motor

Jared Z.
Repipe drain in attic

Michael B.
No AC service call

Matthew H.
Installation of Trane gas furnace.

Roger S.
Peerless oil tune up

Roger S.
Buderus oil tune up

Kurtis I.
Ac

Greg C.
Water leak

Michael B.
Water leak on AC system

Roger S.
Burnham oil boiler tune up

Jared Z.
No ac central ac system

Kurtis I.
Bib cleaning

Jared Z.
After hours emergency water leak from attic ac unit

Jared Z.
Aquastat replacing on burnham boiler

Jared Z.
Emergency leaking oil tank repair

Jared Z.
Ac install

Michael B.
Burnham boiler annual tune up

Jared Z.
Not enough ac service call