See What Our Customers Say...
Below is a listing of reviews directly from our customers.
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Local Reviews
Powered by Nearby NowGreat service
Kelly - Clinton, CT
Servicemen were on time. Very courteous, neat & clean. We felt they were thorough & double checked everything to make sure is was working properly. We are always very pleased with Wilcox Energy & their employees.
Exceptional service!
Elizabeth - Madison, CT
Vidal is professional and personable. He communicates well and works efficiently. We look forward to having him in our home again when we need service.
Excellent service
Matt - Madison, CT
Jake and Bill were on time and did an outstanding job installing my new A/C system. I would highly recommend the Company and especially Bill and Jake.
Amazing fast service
Hanna - Old Lyme, CT
Called at 2:15 for no a/c upstairs. John arrived at 3 and a/c was fixed and running by 3:30.
Awesome Service!
Sarah - Chester, CT
Excellent service, extremely knowledgeable technicians, prompt service, professional and friendly! I couldn’t be happier with Wilcox!
Timely, professional service
Adriana - Clinton, CT
I requested a non-urgent service call and received service the same day for my AC on a hot and humid day. Roy was very thorough and professional. He answered all my questions without hesitation.
Stellar and Professional
Winnie - Lyme, CT
We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!
Great service... very considerate and safe during time of Covid. All proper precautions implemented.
Sue - Clinton, CT
Awesome service!
Jazzercise - Old Saybrook, CT
Roy is so pleasant and competent!!
Great service
Thomas - Old Saybrook, CT
Very friendly and knowledgeable staff. Very respectful. They did a great job and I couldn’t have been happier with my choice to go with Wilcox
Great Service!
Kimberly - Old Saybrook, CT
The whole experience with Wilcox was great...from getting the quote and scheduling the install, to the technicians who came out to install my new mini split. They really took the time to explain everything and help me pick the ideal spot to place the unit, were friendly, polite, and helpful. Also, they were able to get me on the schedule quickly just in time with this heat wave going on, which I am so thankful for!
Great!
Shawn - Old Saybrook, CT
Great service!
Jacquie - Old Saybrook, CT
He showed up on time, was personable, explained things- great person!
A/C Service
Vito - Madison, CT
Fantastic service and wonderful communication of work performed. Great knowledge of subject matter
Knowledgeable technicians
Jim - Old Saybrook, CT
I appreciated the quick service but also that Kevin and his assistant were here thru the entire 2 day service. Knowledgeable and courteous .
Great Service
Paul - Old Lyme, CT
Incredible service
Lara - Essex, CT
Roy went above and beyond to help me start up the complicated air-conditioning in the house we just closed on last Friday. And he figured out why I didn’t have any hot water. Wilcox sent him out on the same day I requested and he really knew his stuff. His answer was always “yes, I can do that”. Or “yes, I have that in my truck.” He even took his shoes off at the door without my asking him to and was careful not to let the cats outside. 🙂 Being new to this area I am not used to this level of service - Roy and Wilcox have set the bar high.
Great Service!
Katherine - Madison, CT
The service technician was great. He fixed, explained the problem and was clear about what the charges would be. Over the years Wilcox has been consistent, quick to respond when there is a problem and a pleasure to work with.
Fantastic
Mary - Westbrook, CT
Vidal and Nick we’re excellent. They were professional and very knowledgeable and explained everything. We were glad we chose Wilcox to handle our issue!
Excellent Service, very knowledgeable
Frank, Essex - Essex, CT
Immediate and Quick response
Kim - Essex, CT
Company scheduled and came out promptly, service was quick and efficient, a pleasure working with
Awesome Service
Carlos - New London, CT
Vidal, Kevin and Nick were great. Showed up on time and were very professional and helpful throughout the entire installation process. You have a great team
Great Job👍👍
Thomas - Old Lyme, CT
The guys did an awesome job installing the new furnace and A/C unit. All the guys were very professional and totally answered all the questions I had. Don’t know all the guys names that were here but a big 👍 to all of them especially Vidal and Kevin who I did get a chance to talk with about the system.. Thanks again....
Best Service!
Patricia - Old Saybrook, CT
Vidal and the entire Wilcox crew get a gold star in my opinion! I called today and scheduled heating and air conditioning tune ups for later in the month but also requested help with hooking up a new natural gas outdoor grill. Wilcox squeezed me onto their schedule and sent Vidal who was so upbeat (so nice to encounter these days) and quick to assess the issue. A quick call to Mike and then he was on his way with the necessary part and all was right with the world. I am so appreciative of the above-and-beyond service I had today.... thank you x 100 to Vidal (and Mike)!
Went well
Paul - Westbrook, CT
Installed smart phone capabilities and it was fast and easy. Roy was great to work with.
Professional, concise and helpful service
Joan - Old Saybrook, CT
He was knowledgeable and courteous , explaining what he would be doing to resolve the “no hot water situation “ after he did the yearly maintenance
Shopped around and they were the best price! Efficient, professional workers!
Traci - Old Lyme, CT
Greatly appreciated and excellent Service!
Rob - Clinton, CT
Very happy with service. We were not aware of bib cleaning service available for our ductless air-conditioning unit until speaking with Nick during our annual furnace maintenance. Scheduling the cleaning was effortless and the unit looks and works like new.
Great service. They worked hard. The price was not awesome.
Jennifer - Old Saybrook, CT
Considering life’s daily insanity, extremely pleasant and professional
Kristen - Old Lyme, CT
Showed up quick, had parts in truck and fixed!
Great Service!!
Janet - East Lyme, CT
Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.
Great FriendlyService
Allen - Old Saybrook, CT
Wilcox Energy provides great service even though their oil delivery prices are a little higher than competitive companies in the area. To be fair, Wilcox uses a biofuel mixture which adds to the price of the fuel, but it burns cleaner and more efficiently. I tried two other full-service companies before Wilcox, but switched because of poor and costly service. If service is your priority, Wilcox should be your company.
Great service.
Mark - Old Lyme, CT
Great guy to have working on your house!
Brian - Westbrook, CT
Great service
Colette - Clinton, CT
Vidal provided our annual boiler service today. He was knowledgeable, efficient, thorough & took the time to fully answer my questions. We have used Wilcox for the last 41 years & have always been fully satisfied with their service whether for routine maintenance or emergency service.
Professional
Rebecca - East Lyme, CT
Jacob was easy to work with and made the process simple!
Took the time to clearly explain work needed on my furnace
Cindy - Old Saybrook, CT
Professional and tidy
great service
Debbie - Clinton, CT
We were very pleased with the service we received The installers were courteous and answered any questions we had.They were neat and cleaned up afterwards.
Great Service
Andrew - Westbrook, CT
They were fast efficient and respectful.
Very pleased with service and tech.
Paduano - Madison, CT
John C.
New AC installation
Julie V.
We delivered propane to fuel customer's emergency generator during recent storm.
Julie V.
We delivered propane several times to emergency generator during Tropical Storm Isiaias
Vidal V.
New Trane outdoor unit AC install.
Julie V.
Propane delivery for a generator during power outage.
Julie V.
We made an emergency propane delivery to on demand generator
Julie V.
Propane Delivery for an On Demand Generator
Julie V.
Propane Delivery to on demand Generator
Vidal V.
Water leak on mini split unit
Jacob S.
Trane Air Conditioning Installation
Jacob S.
Trane 4 Ton Air Conditioning Unit
Jacob N.
Installation of viessman gas boiler
Jacob N.
Installation of Mitsubishi ductless system
Jacob N.
Installation of Mitsubishi ductless system
Greg C.
Ac install
Greg C.
Install trane AC
Andrew M.
Service work
Andrew M.
Andrew came and sold us a bunch of marketing stuff
Avery W.
Central ac tune up
Vidal V.
Damper replacement honeywell
Jacob N.
Tuneup on burnham boiler
Nick T.
Installation of Mitsubishi split system ac
Brett L.
SERVICED A RHEEM AC UNIT AND REPLACED A FAN MOTOR
Brett L.
Serviced a Rheem AC Unit
Vidal V.
AC service
Vidal V.
New mini split install.
Jacob N.
Installation of trane a/c
John C.
New Ac installation
Jacob S.
Air Conditioning Tune Up
Vidal V.
Gas Valve on Natural gas water heater service.
John C.
No Ac 2nd floor. Reconnect flex duct in attic
Roy G.
Peerless boiler installation. Oil system.
Jacob S.
Trane Gas Furnace Tune Up, Trane Air Conditioning Tune Up
Jacob S.
Install Trans Air Conditioning Unit with second floor Air Handler
Greg C.
Ac tune-up