Wilcox Energy Offices

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Below is a listing of reviews directly from our customers.

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Local Reviews

Wilcox Energy Rated 4.9 out of 5 stars based on 74 customer reviews

Map of Madison, CT

job well done but I did think a little pricey




Review of Wilcox Energy


Map of East Lyme, CT

Great service




Review of Wilcox Energy

Everyone I have dealt with at Wilcox energy has been so nice. They have been so patient with all my questions and very detailed with their responses.


Map of Clinton, CT

Excellent Service




Review of Wilcox Energy

Punctual for an arrival time & clean up time


Map of Old Saybrook, CT

Great service




Review of Wilcox Energy

Very good


Map of Clinton, CT

Always prompt and courteous service




Review of Wilcox Energy


Map of Old Lyme, CT

Great Service! Always helpful.




Review of Wilcox Energy

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Map of Old Saybrook, CT

Top notch service




Review of Wilcox Energy

Dependable company, great technicians and office staff to work with


Map of Old Saybrook, CT

Great service




Review of Wilcox Energy

They were on time, friendly, cooperative, and pleasant.


Response from Wilcox Energy:

Hi Nancy, was there something that was missed during your recent service call with Wilcox? We want to make sure you had a great service experience and with a 1 star review it does not indicate that you did. Please give us a call to discuss.


Map of Essex, CT

Great service




Review of Wilcox Energy


Map of Old Lyme, CT

Great service




Review of Wilcox Energy

Great professional service, awesome troubleshooting skills. Thank you, John and Vidal. Date of service 9/11/2019


Exceptional service and results




Review of Wilcox Energy

turnaround in less than a week - existing boiler assessment / quote / new unit delivery / new unit installation. All feedback was clear, pricing consistent with market, and installation completed in 2 days. Mechanics performing work were able to communicate how the work was going, and very respectful of property. We have used Wilcox at our primary property for years, always satisfied with guidance and maintenance on equipment, and would highly recommend them for repair and replacement work


Excellent Service!




Review of Wilcox Energy

The phone representative was very responsive in setting up a very convenient appointment, and Jake, the tech who came to service my furnace and AC was on time, very knowledgeable, friendly, and did an excellent job. I highly recommend Wilcox!


Excellent work as always!




Review of Wilcox Energy

The team at Wilcox Energy are always on time, friendly and efficient. They even solved a problem I had with the thermostats in record time! Keep up the good work!


Cleaning / Tune-up




Review of Wilcox Energy

Showed up on time, performed all of the required work in a timely & professional manner, made sure the furnace was operating correctly and at peak efficiency. Can't ask for anything more than that. Can't rate the cost / pricing as I don't know what it is going to cost.


Quality Service




Review of Wilcox Energy

Each representative of Wilcox Fuel was professional, courteous, answered all questions, and worked well together as a team. They did not damage anything or make a mess. Each of them knew what they were doing.


Great ,friendly service




Review of Wilcox Energy

Very helpful ,excellent service.


Very satisfied




Review of Wilcox Energy

Very satisfied


Excellent service




Review of Wilcox Energy

Joe is an excellent tech


Great crew




Review of Wilcox Energy

Very efficient and cooperative and pleasant- no complaints!


Great Service and really reliable.




Review of Wilcox Energy

Wilcox service provider Showed up as scheduled and couldn’t have been nicer, more informative and professional. My furnace is 20 years past it’s shelf life and still going strong thanks to Wilcox.


AC Install




Review of Wilcox Energy

Great job.


Excellent Service.




Review of Wilcox Energy

I always trust Wilcox to give me the best service.


Great service, quick work




Review of Wilcox Energy


Excellent service. Pleased with the outcome.




Review of Wilcox Energy


Great service!




Review of Wilcox Energy


Great service




Review of Wilcox Energy

The technicians were polite and friendly and professional


Polite, friendly, very professional




Review of Wilcox Energy

They were here at 8:00 worked effectively After they left there was a whistle i heard in the system I called in to the office and within 10 minutes or so he came back and made an adjustment - no more whistle 😁


Response from Wilcox Energy:

Thank you very much for taking the time to share your positive experience with our installation crew. We truly appreciate your business and are grateful that you have chosen us for your home comfort needs. Enjoy the cool temps of your new Air Conditioning System! Julie


Great service!!




Review of Wilcox Energy

The guys at Wilcox did a fantastic job installing our mini-splits. They were courteous (while also funny!), hard working and completely knowledgeable. They made sure we were satisfied with the job. A great experience.


Response from Wilcox Energy:

Thank you very much for your 5-star review of our installation crew. I hope you enjoy the comfort of your new mini splits. We appreciate your business. Thank you!


Great, prompt service!




Review of Wilcox Energy

Our water heater sprung a leak in the early morning hours. The Wilcox staff handled everything professionally and efficiently from the initial early morning phone call and everything inbetween through getting a new water heater installed within 4 hours! Excellent service technicians who had solutions for everything that came up!


Response from Wilcox Energy:

Steve, thank you very much for taking the time to leave this awesome 5-star review. I'm glad to hear that we were able to hop to it and get your hot water back up and running with a new hot water heater. We appreciate your business. Thank you!


Great service, Awesome Price




Review of Wilcox Energy

Great service, awesome price, great job all the way around.


Response from Wilcox Energy:

Joe, Thank you very much for taking the time to review our service. We appreciate your business. Thank you!


Meticulous Service!




Review of Wilcox Energy

Rodger just completed a furnace tuneup. He arrived on time, did a very thorough job and politely answered any questions I had. Last year I had another HVAC company do a tuneup. The Wilcox Energy service inspection was way more detailed which makes this customer confident and happy! 😀


Response from Wilcox Energy:

Mike - what a great review of Roger's service. Thank you very much for putting your confidence in our team. We greatly appreciate your business. Thank you!


Excellent service/Competitive




Review of Wilcox Energy

I have been working with Wilcox for over 8 years and have been very pleased with their service, attention to detail and competitive pricing. Roy and Greg were a pleasure to work with today. Very professional and very friendly. Thanks!


Response from Wilcox Energy:

Paul, thank you very much for your review. We appreciate your loyalty over 8 years. It means a lot. Thank you! Julie


great service very informative nice guys




Review of Wilcox Energy

have had wilcox for 43 years have never had a problem and have always received great serve


Response from Wilcox Energy:

Wow! 43 years. Thank you very much for your 5 Star Review. We truly appreciate that you continue to be a happy Wilcox Customer. Thank you for your loyal business.


Quick resolve




Review of Wilcox Energy


Response from Wilcox Energy:

Thank you for taking the time to write a review. We appreciate your business. Thank you!!


Terrific service!




Review of Wilcox Energy

We had our first floor unit replaced 2 weeks ago and they were terrific. They came back this week to replace our 2nd floor unit. All the guys were kind and professional. They worked clean and fast. We called Monday July 1st and our unit was replaced Wednesday the day before the 4th of July!!!


Response from Wilcox Energy:

The best part of this review ( and it's awesome) is that you referred to our guys as kind. Best compliment! Thank you for your business and I am happy we were able to get your ac replaced early in the season - and before the HOT holiday. Thank you!


AC service




Review of Wilcox Energy

Every experience with Wilcox has been great. They service our boiler, gas fireplaces and AC. The service techs and office staff are a delight to work with.


5 star




Review of Wilcox Energy

5 star


Great team installed our replacement AC system and last week did Water heater repair




Review of Wilcox Energy

Today Lauren and the other 3 installers did a super job. They all seemed very experienced wasted no time in replacing our system. They were neat with their work and communicated throughout the day the status of the job. I would highly recommend them to anyone. In addition to our AC last week your company repaired out water heater I think it was Brendan, he was also very helpful and thorough.


Boiler




Review of Wilcox Energy

Great experience


Great prompt services




Review of Wilcox Energy

The technician was polite, prompt and professional.


Jacob N.

Jacob N.

Tuneup on peerless boiler

Near Eckford Ave, Westbrook, CT 06498
Jacob N.

Jacob N.

Tuneup on peerless boiler

Near Eckford Ave, Westbrook, CT 06498
Roy G.

Roy G.

Help customer setup WiFi thermostat. Honeywell T6 Lyric connected to oil fired boiler.

Near Pennywise Ln, Old Saybrook, CT 06475
Steve H.

Steve H.

Propane tank install in clinton ct for an old house with a new owner. Renovations to follow - new kitchen with propane cook top propane dryer propane hot water

Near Boston Post Rd, Westbrook, CT 06498
Roy G.

Roy G.

Repaired a domestic water leak on an oil fired boiler with an indirect water heater.

Near Ridge Rd, Chester, CT 06412
Greg C.

Greg C.

Boiler tune up

Near Liberty St, Madison, CT 06443
Joe K.

Joe K.

Upgrade zone control and thermostat to WiFi

Near Chestnut Cir, Haddam, CT 06441
Greg C.

Greg C.

Heating tune up

Near Ben Merrill Rd, Clinton, CT 06413
Avery W.

Avery W.

Tune up on Bryant furnace and bock water heater

Near Willard Ave, Westbrook, CT 06498
Johnnie M.

Johnnie M.

Installation of Buderus Boiler

Near Old Salt Works Rd, Westbrook, CT 06498
Westbrook, CT - Installation of Buderus Boiler
Mackinley F.

Mackinley F.

New buderus boiler install done at the beach in Westbrook

Near Boston Post Rd, Westbrook, CT 06498
Westbrook, CT - New buderus boiler install done at the beach in Westbrook
Chad C.

Chad C.

Furnace heating tune up

Near Fenbrook Rd, Old Saybrook, CT 06475
John C.

John C.

Finished product

Near Ironworks Rd, Clinton, CT 06413
Clinton, CT - Finished product
Roy G.

Roy G.

Peerless boiler installation with a Riello burner.

Near Ironworks Rd, Clinton, CT 06413
Clinton, CT - Peerless boiler installation with a Riello burner.
Avery W.

Avery W.

No heat in one zone changed thermostat to a t4 pro all set

Near Brickyard Rd, Clinton, CT 06413
Joe K.

Joe K.

No heat 1 zone

Near Fairy Dell Rd, Clinton, CT 06413
Avery W.

Avery W.

Tune up on burnham boiler

Near Edwards Rd, Old Saybrook, CT 06475
Joe K.

Joe K.

Tune up Burnham boiler

Near Edwards Rd, Old Saybrook, CT 06475
Roger S.

Roger S.

Williamson oil tune up

Near Eagle Ridge Dr, Essex, CT 06426
Roy G.

Roy G.

Boiler job. First picture. 20 year New Yorker being removed.

Near Ironworks Rd, Clinton, CT 06413
Clinton, CT - Boiler job. First picture. 20 year New Yorker being removed.
Vidal V.

Vidal V.

Before Install

Near Ironworks Rd, Clinton, CT 06413
Clinton, CT - Before Install
John C.

John C.

Near Ironworks Rd, Clinton, CT 06413
Clinton, CT -
Joe K.

Joe K.

Boiler tune up+ Not enough hot water

Near Windswept Ridge, Essex, CT 06442
Joe K.

Joe K.

Near Windswept Ridge, Essex, CT 06442
Vidal V.

Vidal V.

After, New buderus boiler with amtrol indirect.

Near Brook Rd, East Lyme, CT 06357
East Lyme, CT - After, New buderus boiler with amtrol indirect.
Johnnie M.

Johnnie M.

Team building activities at Wilcox Energy Headquarters

Near Boston Post Rd, Westbrook, CT 06498
Roy G.

Roy G.

Resolve odor issue with Bock hot water heater.

Near Maupas Rd, Guilford, CT 06437
Nick T.

Nick T.

Installation of Mitsubishi split systems at Cooper Surgical

Near Soundview Rd, Guilford, CT 06437
Guilford, CT - Installation of Mitsubishi split systems at Cooper Surgical
Roy G.

Roy G.

Annual efficiency tune up on a Weil Mclein gold boiler.

Near Bishop Ln, Madison, CT 06443
Roger S.

Roger S.

Budarus oil boiler tune up

Near Old Dobbin Ln, Essex, CT 06442
Joe K.

Joe K.

Recheck boiler... Replace oil line New Yorker boiler

Near Salem Rd, Lyme, CT 06371
Roy G.

Roy G.

Finish installation of Trane Gas Furnace and A/C.

Near Laurelwood Dr, East Lyme, CT 06357
Steve H.

Steve H.

New propane tanks installed in giant’s neck Niantic ct.

Near Laurelwood Dr, East Lyme, CT 06357
East Lyme, CT - New propane tanks installed in giant’s neck Niantic ct.
Roger S.

Roger S.

Peerless oil boiler tune up

Near Aquidneck Trail, Old Saybrook, CT 06475
Chad C.

Chad C.

Boiler heating tune up

Near Davis Farm Rd, Clinton, CT 06413