See What Our Customers Say...
Below is a listing of reviews directly from our customers.
Let us know how we're doing, Click Here to leave us a review.
Local Reviews
Powered by Nearby NowMy Mitsubishi system was professionally installed by a great team!
Carl - Waterford, CT
Vidal, Roy and Avery are clearly talented installers and an asset to Wilcox Energy. They worked like a well oiled machine. It was a pleasure to have them in my home. They were very engaging.
Installation of New Furnace, Hot Water Heater and AC units
Mark - Madison, CT
Terrific company and people to work with. Would not consider using another company !
Excellent service. Jared was professional, courteous and address all of my concerns.
Stephen - Madison, CT
Jared provided excellent service and fully professional insight about my heating and cooling system. Jared is representative of the excellence Wilcox provides in service and the team of professionals it has. Thank you.
5 Star Installation!
R James - East Haddam, CT
Nick and crew showed up right on time and did a professional installation from start to finish. The price from Wilcox Energy was very competitive plus you get their great service down the road!
Annual Furnace Service
Jill - Old Saybrook, CT
Jared arrived on time, he was courteous, professional and thorough. Always good to have the furnace cleaned and checked out by Wilcox techs
Prompt and efficient
John - Deep River, CT
Annual Cleaning
Jonathan - Clinton, CT
Another good service from Wilcox. Quick, Informative, and Professional.
New Furnace
Gretchen - Old Saybrook, CT
Awesome job!
Great service
Michael - Essex, CT
The service team was on time and very friendly. They completed service on my furnace system under an hour.
Excellent Service
Chuck - Old Saybrook, CT
Jared and his partner were very courteous, very professional, and very efficient. They are a great asset to any company. Excellent service!
Great appointment
Beth - Clinton, CT
My technician Jared Zanelli was not only knowledgeable, prompt and professional; he was also polite and easy to talk to. I felt confident in his assessment of our system. He was also helpful in contacting you for a quote on a replacement A/C system
Great service
Christopher - Essex, CT
The service team was friendly, thorough and efficient. Top notch.
Great Service
Laura - Clinton, CT
Vidal was prompt, efficient and cleaned up after he repaired the furnace.
Very nice and professional!
Karen - East Lyme, CT
Completely satisfied with today’s service call. Jared was extremely polite and professional. I am always impressed with the service technicians from Wilcox.
Furnace maintenance
Lori - Westbrook, CT
Friendly, knowledgeable, efficient
Great service!
Tim - Lyme, CT
Terrific service-Thank you!!
Amy - Madison, CT
Jared did a great job checking to make sure everything was in good working condition. He was efficient, knowledgeable, and very personable. Great employee and great service! Thank you!
Great service
Fred - Essex, CT
Vidal was able to solve the problem and went above and beyond great service. Positive attitude.
The service was wonderful the service man was very friendly and explained everything very carefully
Marie - Clinton, CT
The service was wonderful the service man was very friendly and explained everything very carefully
Friendly, Efficient, Excellent
Thomas - Essex, CT
Another great job by the Wilcox Team. Vidal came to the house for an annual cleaning and tuneup. He was efficient in his work, made no mess, was friendly and offered to go over the system numbers to show its proper working order. Great job by Vidal, he holds up a great tradition of service.
Outstanding Service !
John - Old Lyme, CT
Crew was very professional and courteous. I would definitely recommend them.
Hot water heater install
Lisa - Old Saybrook, CT
Great service as usual
Angela - Clinton, CT
Quick response and friendly
Great service
Kris - Old Saybrook, CT
Friendly and very efficient
Propane conversion, with a phenomenal team all around
Aaron - Madison, CT
My family recently moved into a home with a 45 year old oil heating system which was begging to be laid to rest. After speaking with a number of local companies, and reading ton of good reviews about Wilcox, I contracted with them to convert us to propane. Every Wilcox representative I worked with was extremely pleasant, knowledgeable, and patient enough to answer my endless questions about propane and our new system. The work was done over two days, and they gave my and my wife regular updates, walked us through the process, and what we should expect next. It's a strange thing to say about replacing my heating system - but this was a great experience, and it gave me a tremendous amount of confidence in the company and their crew. I absolutely trust these guys to do whatever maintenance/repair we'll need in the future.
Oil Burner Service
Andy - Clinton, CT
Jerrod was on time, was polite and was wearing a mask! He performed a thorough cleaning and inspection of our furnace!
Great service
Richard - Old Saybrook, CT
Technician was polite, informative & timely!
Great service
Gail - Old Saybrook, CT
Jared was fabulous. Polite, clean , and very friendly
Great Service!
Kim - Old Saybrook, CT
Very friendly, informative, and efficient!
Quick service
Danielle - Old Saybrook, CT
Service 2/12
Taylor - Madison, CT
Annual Furnace check up
John - Clinton, CT
On time, very informative,
Excellent customer service
Bill - East Lyme, CT
Same day response, quick diagnosis and repair and personable and neat technicians
Excellent Customer Service!
Kristen - Old Saybrook, CT
Jared and Roy came out because our furnace wasn’t working and no heat in the winter is not fun to say the least! They were both SO friendly and willing to listen and help. They not only fixed the issue we were having but also took the time to make some important adjustments and teach me a few things that will come in handy in the future. They truly went above and beyond for us and we are grateful for their knowledge and help!
Excellent, efficient service!
Victoria - Westbrook, CT
Hot water heater replacement was performed with excellence! Prompt response to our emergency call, highly professional service!
So happy with the service
David - Lyme, CT
Truly cannot express how impressed I am with wilcox as a company. Each time I feel something will be a pain you guys make it so much better. Between the understanding and compassion by the lady (Ruth, I believe) and the helpfulness of gentleman who came to the house, everyone was truly helpful. And they have not been the only ones. Every time I call I am helped by a great set of folks.
Terrific!
Sue - Clinton, CT
Roger and Eric were professional and polite! And right on time! You guys always do a wonderful job, thank you!
Great Customer Service
Sean - Clinton, CT
I have propane heating for my house which was serviced by another provider. I accidentally ran my propane tanks empty (smooth move on my part) so I called my old provider to request a delivery. I was told they didn’t know when they could come out even if I requested an emergency visit. I called Wilcox to inquire about switching to their service. Julie (who was very friendly) answered all my questions and scheduled a site visit for the next day. Julie came the next morning and when she saw that my tanks were actually empty she called the owner of the company, who made a special trip out that afternoon to get my new tanks set up so we would have heat. Within a day of me calling them Wilcox had new tanks installed at my house and my heat running, I couldn’t even get my old provider to call me back about a making a delivery in that same timeframe. The customer service was amazing and I’m confident knowing that if I ever have an emergency in the future I can count on them. Thanks again!
Great service
Steve - East Lyme, CT
Fast efficient friendly service
Immediate Friendly Effective Service
Andrea - Essex, CT
Roy G and Avery W immrdiatelt to the rescue and restarted propane firelace on morning of blizzard. Great service. Lovely staff. Happy w Wilcox.
Vidal V.
New Mitsubishi mini split installation.
Jared Z.
HEIL Tune Up
Jared Z.
Install of Trane gas furnace and AO Smith HWH
Nick T.
Install Mitsubishi split system with kumo
Jared Z.
2 Williamson Furnace Tune Ups
Vidal V.
Trane AC installation
John C.
Installation of bock oil fired hot water heater and thermopride warm air furnace
Jared Z.
Tune up
Jared Z.
Tune up burnham
Jared Z.
Tuneups
Roger S.
Peerless oil boiler tune up
Jared Z.
Tune up. Buderus
John C.
Installation of Buderus boiler!
Brett L.
Fuel delivery for residential customer heating their home with an oil boiler
Roger S.
Regal warm air furnace tune up
Jared Z.
Tune up
Jared Z.
Tune up
Brett L.
Completed a Fuel Oil Delivery as part of the service to a customer
John C.
Installation of Mitsubishi hyper heat units
Roger S.
Roger S.
Bryant warm air tune up
Brett L.
heating oil delivery next day or sooner
Andrew M.
Fuel delivery for residential customer heating their home with an oil boiler
John C.
Installation of new warm air furnace and AC
Brett L.
Home heating oil service delivery next day or sooner
Brett L.
Answered this company's inquiry on heating oil delivery prices
Jared Z.
Buderus tune up - Hydro Air
Vidal V.
Service call. Cleaning.
Brett L.
Quality fuel delivered by an oil company that cares, means more heat using less oil
Jared Z.
Fire and check Mitsu and Trane Ac system Installed 3 Tstats and electronic tank gauge
Brett L.
Quality fuel delivered by an oil company that cares, means more heat using less oil
Brett L.
Thank you for choosing Tevis to be you home heating oil provider
Roy G.
Annual cleaning on Oil fired Buderus. Change air filters and check Mitsubishi heat pump.
Jared Z.
Tune up on T-pride
Jared Z.
Tune up propane furnace