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Below is a listing of reviews directly from our customers.
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Local Reviews
Powered by Nearby NowGreat service! Haven’t seen the bill yet.
Tom - Killingworth, CT
The technician was knowledgeable and thorough, and he stuck with the job till the issue was understood and fixed. He was very polite and professional.
Great service!
Knollwood - Old Saybrook, CT
Jared was great. He was pleasant and thorough and did a great job!
Great Service
Jessica - Clinton, CT
Jared completed our annual furnace cleaning and service today. He was friendly, polite, and professional. He even helped me move some things around so he could get to the filter on the oil tank. Thank You!
Excellent Service
Mario - Old Saybrook, CT
Prompt, Courteous, Competent!
Very professional
Leslie - Madison, CT
Jared was very polite and efficient
New propane customer
Rick - Essex, CT
2 Propane 125 gallon tanks done in an hour. Great job.
Great Service
John - Old Saybrook, CT
Just had my boiler serviced and Wilcox’s as usual was on time, knowledgeable and friendly
Great experience and service
Sherry - Madison, CT
I was extremely pleased with the men (Jared, Will, Roger, Kevin, Max) who installed my furnace. They were polite, hard working, respectful and very knowledgeable. They explained everything to me and answered my questions. They left the work space very clean. I am so thankful for a job well done! I would like to become a Wilcox customer for both oil and propane. Kevin and Max explained everything to me. Max said it would extend my warranty on the furnace to 3 years for all parts and labor instead of just 1 year. I also would get .10 off each gallon of propane. Given the experience I had, I would very much like to continue working with Wilcox Fuel. Sherry Leone
Excellent service
Ken - Old Lyme, CT
Vidal and Kevin from Wilcox energy installed an indirect water heater for us. They were very professional and knowledgeable and did an excellent job.
Great Service
Frank - Old Saybrook, CT
Excellent sservice
Paul - Westbrook, CT
They were on time and very professional
Great service!!!
Carla - Old Lyme, CT
Terrific and very timely
91 Sagamore Terrace East
David - Westbrook, CT
Extremely professional please to do business with while adhering to COVID safety guideline.
Terrific service experience with Roy Gronholm, a knowledgeable tech who addressed our Navien boiler igniter problem quickly and efficiently. We’ve use
Richard - Westbrook, CT
Great service
AJ - Killingworth, CT
Great work done
Jeremy - Guilford, CT
Jared and Roger were excellent. They were punctual and efficient. They spent time teaching me the different components of the system and how to respond in the event of malfunction. They have continued the reputation of excellent service Wilcox has provided my family since we bought our home.
Great service!
Sue - Westbrook, CT
Very nice. Extremely polite. Left everything clean.
Vidal from Wilcox
Deb - Lyme, CT
Vidal was terrific, on time, patient answering questions, thorough in performing maintenance, and discovered and fixed what could have developed into a serious issue. Also gave information on ordering components I wanted to have on hand. Many thanks.
Great service, very reliable!
Jerry - Guilford, CT
Jared and Roger were very nice, knowledgeable and thorough!
Excellent Service!!
Jean L - Killingworth, CT
The best installation of a new boiler!! Service techs were right on time. Polite. Explained the work. Efficiently and effectively completed in one day. Tested to assure all was in working order. Highly recommend Wilcox and their great techs!
Beautiful workmanship
Betty - Old Saybrook, CT
Great job
Great people, price and equipment!
Amy - Clinton, CT
The guys were very professional, respectful and knowledgeable. My furnace and hot water tank are beautiful and I actually gained room in my utility side of my basement! I am so satisfied with everyone from sales, credit and installation crew! They each deserve an A++. Thank you Wilcox Energy for a very cozy house this winter!
Great service
Harold - Clinton, CT
Been with Wilcox for 43 years. Good service and there in emergencies.
Thank you very good service
Mark - Old Saybrook, CT
Bi
Haymann - Old Lyme, CT
Bill Clark
Great service
Susie - Old Saybrook, CT
Miles and partner arrived early Friday morning to replace our water heater. A big job but done efficiently, neatly and with Covid considerations!
Efficient and courteous
Barbra - Old Saybrook, CT
Great service
Tom - Chester, CT
Vidal quickly discovered the issue and fixed it.
Fixed furnace quick
Mike - Westbrook, CT
I grabbed a coffee and my furnace was already fixed
Extremely Professional, Best Value!
CT CR - Old Lyme, CT
We needed a complete replacement of our boiler and water heater. Got quotes from 4 companies. Wilcox got us the best equipment on the market and was middle of the pack on pricing. Others were charging top dollar and providing cheapest boiler/burner AND a smaller water heater: Matt was very timely with the original amd revised quotes. He and the office manager were extremely responsive with us and Capital 4 Change (we financed the replacement through the Energize CT program which required extra work by the Wilcox team). Vidal, Kevin, Jacob, Avery and a few others did an amazing job on the install over 2 days, as well as the removal of our old equipment. They also left our place looking cleaner than they left it! I was inclined to continue using the same heating company that the prior owners of this house used for heating services for 20 years, but after this experience we are definitely Wilcox customers going forward!
Great survive .. thank you!
Katia - Westbrook, CT
Thank you for helping me out. I really cannot begin to tell you how appreciative I am that you guys had the time to come and replace my heating system in a such a short notice! Thank you again
Bill was great in explaining the work done and providing me peace of mind. Well done Wilcox. So glad I switched companies.
Stumpf - Chester, CT
A plus
Great service
Dorothy - Clinton, CT
Videl was very polite and efficient. Helped me with a decision on a new thermostat which I needed to order.
Great service
Tony - Essex, CT
Very friendly
Excellent service
Larry - Haddam, CT
Great Service
Catherine - Old Lyme, CT
Showed up on time, friendly and professional.
Superb and caring service
Richard - Old Saybrook, CT
This is the second time that Vidal has come to consult with us and we appreciate his expertise and good work ethic.
Terrific, reliable service and crew
Megan - Clinton, CT
Extremely knowledgeable and reliable crew, worked quickly and efficiently. Honest, good advice, very considerate.
The best of the best. Very professional Phenomenal Service, very reasonable price, excellent work
Kathleen - Essex, CT
We started the process of having a new generator put in early October. We chose Wilcox based on the recommendations by people we knew who were customers of Wilcox. We made the decision to become a customer of Wilcox both for the installation of the two propane tanks for the generator and also as a supplier of our fuel oil. Everything they did from beginning to end, starting with helping us find the perfect location for the two tanks through the completion of the installation process, was done very professionally and in a timely manner by workers who were pleasant. Mike and the Office staff always answered the phone quickly and provided a quick response to all of our questions. Everyone was so knowledgeable. We look forward to a long term customer relationship with Wilcox .
Very Happy
Doug - Old Saybrook, CT
Everyone at Wilcox Energy was courteous and professional and I am very happy with the job they did installing my new furnace.
Andrew M.
Answered this company's inquiry on heating oil delivery prices
Kevin K.
New furnace install
Nick T.
New warm air furnace with all the trimmings
Nick T.
New Thermopride warm air furnace with new TRANE A/C and Aprilaire 600 humidifier
Brett L.
Heating oil delivery to customer with an oil burning furnace
Andrew M.
Helped a residential customer with his inquiry for a fuel oil delivery
Vidal V.
Navian boiler service
Jared Z.
Columbia tune up
Vidal V.
New Yorker boiler, plugged.
Nick T.
Installed new buderus boiler
Vidal V.
Propane furnace, no heat.
Nick T.
New Peerless Boiler
Jared Z.
Tune up on Thermoflo boiler
Vidal V.
No heat gas furnace.
Vidal V.
No heat propane furnaces.
John C.
Replace old zoning with Honeywell wireless
Roger S.
Buderus oil boiler tune up
Roger S.
Peerless oil tune up
Jared Z.
System 2000 Tune Up
Mackinley F.
Install new heat flo 40 gallon stubby water heater in a crawl space
Jared Z.
Peerless Boiler Tune Up
William C.
I am doing a tank swap
Jacob S.
Buderus Tune Up
Roy G.
Installation of AO Smith Hybrid Water heater installed by Roy and Vidal.
Brett L.
#2 fuel oil home delivery service
Roy G.
Install new zone board and install new Honeywell WiFi thermostats.
Jared Z.
Install boiler new yorker
Vidal V.
Install Heat flo in-direct hot water heater to peerless boiler.
Jared Z.
Tpride Tune up
Jacob S.
Amtrol Indirect Water Heater installed by Miles and Jacob
Jacob N.
Installation of New Yorker boiler and heat flow indirect
Roy G.
Resolve reset issue on a peerless oil boiler.
Jared Z.
Tune up boiler
Roger S.
Buderus oil maintenance
Roy G.
Resolve radiant floor issues. Taken care of by Joe and Roy.