Wilcox Energy Offices

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Local Reviews

Wilcox Energy Rated 5.0 out of 5 stars based on 474 customer reviews

Map of Essex, CT

Great Service!




Review of Wilcox Energy

I had a problem with my heat this morning and called Wilcox. Vidal was at my house within 1/2 hour and checked the furnace, cleaned it and made sure it was operating properly. It was also determined that I needed oil and the truck was at the house within 20 minutes of calling. I’ve been a customer of Wilcox since 1994 and have always had exceptional service!


Map of Westbrook, CT

Great Service!




Review of Wilcox Energy

Roger and John were very professional, thorough and on time! Great company--very pleased with prompt response and workmanship!


Map of Old Saybrook, CT

Great technician




Review of Wilcox Energy

I had someone at my home within an hour of calling for service. Jared determined the issue and ran back to Westbrook for the part he needed and came right back. Problem was solved as soon as part was replaced.


Map of Old Lyme, CT

Great Service, very knowledgeable and personable




Review of Wilcox Energy


Map of Madison, CT

Great Service




Review of Wilcox Energy

WilcoxEnergy did an excellent job in replacing one of my Air-conditioning units. Well organized, great communications, and they executed the job in a timely manor, could not be more pleased.


Map of Westbrook, CT

Excellent job done




Review of Wilcox Energy

The technician that was here today was very knowledgeable neat clean and knew what he was doing. They did an excellent job on my new indirect water tank. I would highly recommend Wilcox


Map of Old Saybrook, CT

Amazing service




Review of Wilcox Energy

Was in a pinch and the team at Wilcox went above and beyond for us today!


Map of Madison, CT

Very efficient, Great service, Very pleasant. We’re here for a while and did a spectacular job couldn’t have asked for better service




Review of Wilcox Energy

Great service can’t find anyone better the group of 3 men that were here since 8:20 am until 4:45 pm did a wonderful job and spectacular timing with everything. So wonderful made everything user friendly and installed a new system.


Map of Clinton, CT

Great




Review of Wilcox Energy

Matthew did afine job .He was very polite also very neat ,work area was left very clean . Happy New Year


Map of Essex, CT

Great Service




Review of Wilcox Energy

Jared was fantastic, friendly, responsive and efficient


Fantastic




Review of Wilcox Energy

Prompt, nice and helpful. What more could you ask for!


Fast service & courteous like no others!




Review of Wilcox Energy

Tech was excellent!!!


Excellent service




Review of Wilcox Energy

Jared was very professional and answered all of my questions.


Fantastic service




Review of Wilcox Energy

Thank you for the prompt service!!! Vidal was wonderful to work with! Well knowledgeable and very helpful. He is welcome, always to our house. Jeff Hackett 27-1 McCurdy rd. Old Lyme


Great Service




Review of Wilcox Energy


Excellent Furnace Service




Review of Wilcox Energy

Your agent cleaned and vacuumed the furnace. He also replaced its air filter. He checked the furnace for any possible future problems. He reported the furnace efficiency rate as 87.6. He was polite and gave lucid explanations of what he was doing.


Great service. On time. Polite. Clean. Respectful




Review of Wilcox Energy

Easy


Great service




Review of Wilcox Energy

I had my oil burner cleaned this morning by Mike from Wilcox Fuel in Westbrook, Ct. this morning. I had an 800 AM appointment and Mike showed at 800 AM on the dot. He was very friendly and was able to answer many questions I had for him. I bought a new oil burner from Wilcox in September of 2020 and it was time for an annual cleaning. Mike will be a big asset to Wilcox over his young career. Thank you for everything. Regards, Bill Schneck


Customer




Review of Wilcox Energy


These guys are great everything they come they are excellent. Thank you




Review of Wilcox Energy

My experience with Wilcox employees has always been extremely solid extremely dependable


Excellent work by Eric




Review of Wilcox Energy

This guy deserves a raise! He was on time and did a great job and explained everything to me. Very conscientious worker! GREG HONN


Quick service




Review of Wilcox Energy

Jared is very pleasant and professional and he resolved our problem quickly.


Arrived on time, knew the system and completed the update as planned




Review of Wilcox Energy

Excellent service


Awesome service, friendly and quickly solved the problem




Review of Wilcox Energy

Great job, figured out the problem and returned a few hours later with the parts to fix it. Thank you


Professional, Friendly, and Very Knowledgeable




Review of Wilcox Energy

We had a 50 gallon Heat-Flo indirect water heater installed today by Vidal and Matt. They arrived on time, explained exactly what was being done, and were friendly. Vidal gave updates along the way and walked me through all the details and things to periodocally check. They even went above and beyond and insulated my pipes and helped connect wiring for a new smart thermostat. I would highly recommend Vidal, Matt, and Wilcox Energy. Thank you.


Great Service




Review of Wilcox Energy

Vidal is a first rate technician, personable, knowledgeable, and very well mannered. He is an excellent representative for Wilcox Energy.


Great Service




Review of Wilcox Energy

Right on time and very professional!


Great service




Review of Wilcox Energy


Great Installation & Service




Review of Wilcox Energy

Wilcox sent five techs to replace my boiler. Everything exceeded my expectations and you could really tell the guys took pride in their work. I am very happy with the decision I made in choosing Wilcox.


Great service Mike was very helpful found our problem and fixed it




Review of Wilcox Energy


Outstanding service and wonderful men.




Review of Wilcox Energy

Both gentlemen that came over were professional, transparent, helpful and knowledgeable! We’ll done


Great Install




Review of Wilcox Energy

Very promo, friendly, clean, and professional


Mathew arrived on time, was very pleasant, courteous, and professional. His estimate of one hour was spot on. I would endorse his work wholeheartedly.




Review of Wilcox Energy

See above


Great professional service.




Review of Wilcox Energy

They arrived on time. Knew exactly what they were to do. Had all parts and equipment they needed with them. They were polite, efficient and neat.


Burner stopping running after being serviced




Review of Wilcox Energy

The furnace service person showed up on time and was friendly. Later in the day, I went into the basement and noticed that the burner had failed to start. I called Wilcox and they sent another service person who bled the oil line to remove air and the burner stated fine.


Response from Wilcox Energy:

Thank you for your honest feedback - We are sorry you had to call us back after your tune up; but glad we were able to get someone back promptly to get your heat back up and running. We pride ourselves on our level of customer service and we continuously train and work with our technicians to avoid these types of call-backs. We appreciate your business, and thank you again for your honest feedback.


Great service




Review of Wilcox Energy

Vidal was prompt to arrive for the service - the time frame was 10-12, and he arrived at 11. He quickly identified the reason our fan was not blowing for our heat, and was able to replace the part. He couldn’t be more thrilled to have our heat working since the temps are dropping to the 30s at night.


Great service




Review of Wilcox Energy


Excellent work




Review of Wilcox Energy

Jared installed two new thermostats today. He was efficient, neat, careful and thorough. Hr quickly installed each, then explained how each thermostat works vs the old ones. Excellent work!


Good job. Took time to explain my concerns.




Review of Wilcox Energy

Excellant


Roy did a fantastic job getting our gas fireplace turned on! Very professional!




Review of Wilcox Energy

Excellent service highly recommend!


Jared Z.

Jared Z.

Fireplace service call

Near Neptune Dr, Old Saybrook, CT 06475
Vidal V.

Vidal V.

Service on Buderus boiler.

Near Main St, Essex, CT 06426
Roger S.

Roger S.

Buderus hydro air oil tune up

Near Beach Ct, Westbrook, CT 06498
Jared Z.

Jared Z.

Replaced pilot assembly on propane fireplace

Near Watrous Point Rd, Old Saybrook, CT 06475
Jared Z.

Jared Z.

Tune up, Tstat install

Near Beta Ave, Old Lyme, CT 06371
Andrew M.

Andrew M.

Residential Heating Oil Delivery to our automatic delivery customer.

Near Burnham Rd, Wenham, MA 01984
Julie V.

Julie V.

We replaced the propane tank that was there with one of our own. Ran a leak test and got everything set up. We also tuned up the oil heat system.

Near Durham Rd, Madison, CT 06443
Matthew O.

Matthew O.

Burnham Oil Boiler Tuneup

Near Valley Shore Dr, Guilford, CT 06437
Vidal V.

Vidal V.

New Trane AC install with hydro coil

Near Manzoni Farm Dr, Madison, CT 06443
Jared Z.

Jared Z.

Tune up

Near Laurel Grove Dr, Haddam, CT 06441
Vidal V.

Vidal V.

Install heat flo indirect hot water heater

Near McVeagh Rd, Westbrook, CT 06498
Westbrook, CT - Install heat flo indirect hot water heater
Jared Z.

Jared Z.

Propane fill plus fire up units

Near Agawam Ave, Old Saybrook, CT 06475
Vidal V.

Vidal V.

New peerless boiler install with Beckett burner

Near Puritan Ln, Madison, CT 06443
Jared Z.

Jared Z.

Heat pump service

Near Falls River Cir, Essex, CT 06442
Erik Z.

Erik Z.

Burnham oil-fired boiler tune-up

Near Hammonassett Meadows Rd, Madison, CT 06443
Madison, CT - Burnham oil-fired boiler tune-up
Roy G.

Roy G.

Replace problem thermostat on first floor

Near Matson Ridge, Old Lyme, CT 06371
Roy G.

Roy G.

Fix issue with oil fired furnace

Near Matson Ridge, Old Lyme, CT 06371
Matthew O.

Matthew O.

Buderus oil boiler tuneup

Near Carriage Dr, Clinton, CT 06413
Jared Z.

Jared Z.

Fireplace restart

Near Neck Rd, Old Lyme, CT 06371
Matthew O.

Matthew O.

Buderus Oil boiler tuneup

Near Obed Heights, Old Saybrook, CT 06475
Roy G.

Roy G.

Installation of New Yorker boiler.

Near Windswept Ridge, Essex, CT 06442
Jared Z.

Jared Z.

Pilot relight, check fireplace

Near Rowland Rd, Old Lyme, CT 06371
Jared Z.

Jared Z.

Replaced pilot assembly on fireplace

Near Blood St, Lyme, CT 06371
Matthew O.

Matthew O.

Peerless Boiler tuneup

Near Liberty St, Clinton, CT 06413
Vidal V.

Vidal V.

No heat 2 zones thermopride furnace

Near McCurdy Rd, Old Lyme, CT 06371
Matthew O.

Matthew O.

Oil Boiler tuneup

Near Chittenden Hill Rd, Westbrook, CT 06498
Vidal V.

Vidal V.

New peerless with Reillo burner

Near Cow Hill Rd, Clinton, CT 06413
Matthew O.

Matthew O.

Oil furnace tuneup

Near Old Post Rd, Old Saybrook, CT 06475
Matthew O.

Matthew O.

Ruud gas furnace tuneup

Near Ward Pl, Old Saybrook, CT 06475
Michael M.

Michael M.

Tune up of New Yorker boiler

Near Wangum Rd, Westbrook, CT 06498
Jared Z.

Jared Z.

New boiler

Near Oak Tree Ln, Lyme, CT 06371
Lyme, CT - New boiler
Andrew M.

Andrew M.

Replaced old Natural Gas Boiler with a new one

Near Tulipwood Dr, Commack, NY 11725
Vidal V.

Vidal V.

Fireplace and furnace tune up

Near Otterbrook Dr, Old Saybrook, CT 06475
Roger S.

Roger S.

Buderus oil tune up

Near Oak Dr, Essex, CT 06409
Erik Z.

Erik Z.

Oil-fired Furnace and Water Heater Tune-ups

Near Windy Hill Rd, Westbrook, CT 06498