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Local Reviews
Powered by Nearby NowBill his service was exceptional
Bartolotta - East Haddam, CT
Bill was so professional and he showed me the tanks outside. He informed me about getting 2 CO2 monitors. Took me outside to show me what it smelled like. I have never had a furnace before. He made feel more comfortable about it by being so knowledgeable. I would highly recommend him to anyone for his service.
Great service!
Lisa - Clinton, CT
Jared was very knowledgeable and ran into a slight issue hut explained everything that happened, why and how he was going to fix it!
Great service! Very courteous and friendly!
Kristin - Madison, CT
Roger and Jared were wonderful!
New Boiler
Patty - Lyme, CT
Today a crew of five men from Wilcox installed our new Buderus oil burner. They removed the old boiler and the job lasted about six hours. The crew was pleasant, helpful, and hard working. They explained how the new furnace operates and what to be aware of in case of malfunction. Excellent customer service for 30 years and would recommend Wilcox Energy to others.
Very Satisfied.
Don - Westbrook, CT
High quality job performance and Individuals. Good communication throughout. Technicians were knowledgeable, neat, and courteous. I would recommend Wilcox Energy.
Outstanding service and response time
Gary - Madison, CT
We are an existing customer and determined that our existing boiler, which we knew was cracked, wasn’t going to work this heating season. I placed a “no heat call” on a Thursday morning and had a new boiler and indirect h2o heater installed by Friday afternoon. Outstanding response and service. Great products and good value too. Thank you Vidal, Mac, David and the whole team at Wilcox. I’m a customer for life.
Excellent Service
Amanda - Essex, CT
Great Service, Highly Recommended!
Naoko I - Westbrook, CT
Vidal did a great job fixing a baseboard heating system that would not turn off. He was very professional, meticulous and friendly. Not only was the problem fixed in a short period of time, I learned a lot about how the boiler and heating system work. I highly appreciate Wilcox Energy for scheduling a same day service and for Vidal for stopping by earlier than scheduled. I am a very happy customer, I plan to sign up for their heating system service plan.
Great service
Guy - Old Saybrook, CT
Kevin and Gregg showed up on time and were respectful of my house. When the work was completed on the installation of the new water heater. They stayed to make sure the system ran properly and than instructed me in how to operate the hot water heater after they cleaned up.
Excellent Service
Beth - Old Lyme, CT
The servicemen were prompt and polite. They explained everything being done during the day and notified me when there was an issue.
Exceptional service
Janet - East Lyme, CT
So impressed with personnel, service and professionalism. Will definitely be recommending.
Over-the-top excellent service very qualified technician very professional and friendly
Steve - Lyme, CT
Over-the-top excellent service very qualified technician very professional and friendly
So Impressed!!
Jackie B - Clinton, CT
We had our boiler replaced today. The guys showed up a half an hour EARLY, were polite, considerate and professional. They put down drop cloths everywhere they were working and coming and going from the house. When they were finished, they explained the new setup to us, and cleaned up the entire work area before leaving. The four guys working were Vidal, Kevin, Miles and Avery and they were actually a joy to listen to work. They actually sounded like they were enjoying themselves. They got along great, communicated well and were an efficient team. We are super impressed and would not only call on them for future service, but happily refer them to friends and family. Great experience!! Oh, and they were the best price out of four estimates from competing, local companies.
Great Service!
Steve - Old Saybrook, CT
Jared was really great. Very professional and proficient. He Got right to work but still took the time to answer any questions completely and made us feel very comfortable. Great job!
Great Service
Richard - Essex, CT
Technicians were great. Professional, polite and very customer centric.
Great service, very professional, very pleased that Wilcox hires veterans.
Jim - Old Lyme, CT
Punctual, knowledgeable, and I would Vidal to service our furnace next year too.
Hi very professioal and couteous. He did an outstanding job. Thank you
Ann - Old Saybrook, CT
Great job!
Excellent Service!
Kristen - Westbrook, CT
Vidal is truly an amazing HVAC Technician! He was on time, so friendly and easy to talk to, respectful and knowledgeable. He took the time to show us how our propane fireplace works and gave us helpful tips. He definitely went above and beyond our expectations and we hope to see him again in the future!
Excellent technician
Nadine - Madison, CT
Great job. Vidal went above and beyond. Very professional and skilled.
Great service
Paula - Westbrook, CT
Professional, clean, very personable, asked/checked with homeowner as needed during installation
Great service. Efficient. Pleasant. Informative. Professional
Stephen - Old Saybrook, CT
Top notch.
Great service.
Joe - Old Lyme, CT
A Major HVAC Update Performed Flawlessly
Nulmegger - Old Lyme, CT
Our heating and cooling systems were approximately 20 years old. The house is heated and cooled by two air handling systems. Wilcox replaced two AC compressors, two hydrostatic heating coils and blower motors, and installed a mini-split ductless system flawlessly. The four person installation team — Kevin, Viidal, Mack and Jared — were professional, met the highest standards of residential trade practices, were exceedingly attentive to address details, and responded to all my requests. The team cleaned behind themselves and were very considerate to not track any mud into the house resulting from heavy rains on the last day of the job. Although the two main AC systems were operational, the corrosion and rust, evidence of mold and heavy build up of dirt were replaced with new clean systems. Don't wait to update your aging system until it fails. Replace it to assure a more reliable, cleaner and healthier air handling system. Let me close by saying that Wilcox and their installation team installed all three AC systems with great detail to routing supply/return lines, electrical connections, and drainage hoses. I highly recommend that Wilcox be your first HVAC choice to update your hearing and cooling systems.
Excellent service tech
Jerilyn - Lyme, CT
Jacob did a great job!!
Sunday Service Call
Scott - Old Lyme, CT
Very friendly, came at specified time and was nice enough to call ahead when on his way. Found and fixed problem with water heater fast! Thanks again
Great service
Jenny - Clinton, CT
Great service team
janet - Westbrook, CT
Good job fellows. Arrived on time and kept at it until finished! Neat,clean job and expert installation! Thanks!
Professional Installation
Debra - Old Saybrook, CT
I recently had 5 ductless air conditioning units installed by Vidal, Nick, and Mac from Wilcox Oil. While a several year oil customer of Wilcox, I chose Wilcox for the A/C project because the company was recommended by many folks on my Next Door app. The installers arrived on time, were exceptionally courteous, and explained both the installation process as well as use and maintenance of the units. They were also very patient with my dog who slept near their truck all day. The units work great and are very quiet.
Great service kind and respectful and answered any questions to the best of his knowkedge
rose - Westbrook, CT
Excellent service
Andrea - East Lyme, CT
The Technicians were professional, friendly and they both provided us with clear explanations of the new system.
Great service experience!
Ray - Madison, CT
John, Vee, Greg and Bill were very professional and courteous! They worked as a Team and got the job done in a timely manner.
Great service
Mike - Madison, CT
Just had new ac installed. Friendly knowledgeable team. Took time to explain what they recommended and how system worked. Good humored despite hot day.
Great service
Kelly - Clinton, CT
Servicemen were on time. Very courteous, neat & clean. We felt they were thorough & double checked everything to make sure is was working properly. We are always very pleased with Wilcox Energy & their employees.
Exceptional service!
Elizabeth - Madison, CT
Vidal is professional and personable. He communicates well and works efficiently. We look forward to having him in our home again when we need service.
Excellent service
Matt - Madison, CT
Jake and Bill were on time and did an outstanding job installing my new A/C system. I would highly recommend the Company and especially Bill and Jake.
Amazing fast service
Hanna - Old Lyme, CT
Called at 2:15 for no a/c upstairs. John arrived at 3 and a/c was fixed and running by 3:30.
Awesome Service!
Sarah - Chester, CT
Excellent service, extremely knowledgeable technicians, prompt service, professional and friendly! I couldn’t be happier with Wilcox!
Timely, professional service
Adriana - Clinton, CT
I requested a non-urgent service call and received service the same day for my AC on a hot and humid day. Roy was very thorough and professional. He answered all my questions without hesitation.
Stellar and Professional
Winnie - Lyme, CT
We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!
Great service... very considerate and safe during time of Covid. All proper precautions implemented.
Sue - Clinton, CT
William C.
I am installing a propane system for an Air Temp furnace
Roy G.
Installation of Tempstar 95% Gas furnace.
Jared Z.
Tune up on weil mclain boiler
Jared Z.
Tuneup on Peerless Boiler and 2 Mitsubishi Tune ups
Jared Z.
Tune up on ThermoPride Furnace and Bock Water heater
Nick T.
Installation Mitsubishi Hyper Heat Split system
Jared Z.
Tune up on Burnham Boiler.
Jared Z.
Tune up on Burnham Boiler.
Jared Z.
Tune up on Burnham Boiler.
John C.
Installation of new Buderus boiler and Amtrol indirect hot water heater done Kevin,John,jake,Jacob, and Jared
William C.
I am placing propane tanks and piping it to a new Cummins generator
Vidal V.
New Peerless Install with Heat flo in-direct
Vidal V.
New peerless install with heat flo in-direct
Kevin K.
Install first floor and second floor A/C
Kevin K.
Install first floor and second floor A/C
Jacob S.
Tune up Peerless Boiler
Vidal V.
Water leak, bad hi vent on slaint fin boiler
Jared Z.
Peerless boiler tune up/ Mitsubishi Ductless Mini Split tune up/ A/C tune up
Jared Z.
Installation of Veismann boiler
Vidal V.
Fireplace ??service!
Vidal V.
Fireplace service ??
Vidal V.
Fireplace service ??
Andrew M.
Vidal V.
Overheating second floor zone peerless boiler.
Vidal V.
Fireplace service
Roy G.
Installation of a Trane Condenser by Vidal and Roy
Roy G.
Installation of a Trane Condensing unit by Roy and Vidal.
Greg C.
Water heater install
Roger S.
Buderus oil tune up
Roy G.
Oil fired Buderus boiler installation done by John, Jacob, Kevin, and Roy. Boiler runs 89 % efficiency.
Jared Z.
Bock water heater install
Vidal V.
Pilot assembly replaced on fireplace
Vidal V.
No heat gas furnace
Roy G.
Customer had no heat, Replace 3 way valve on Navien Propane boiler.
Miles P.
System 2000 boiler tune up