Wilcox Energy Offices

See What Our Customers Say...

Below is a listing of reviews directly from our customers.

Let us know how we're doing, Click Here to leave us a review.

 

Local Reviews

Wilcox Energy Rated 4.9 out of 5 stars based on 240 customer reviews

Map of Essex, CT

Excellent Service




Review of Wilcox Energy


Map of Westbrook, CT

Great Service, Highly Recommended!




Review of Wilcox Energy

Vidal did a great job fixing a baseboard heating system that would not turn off. He was very professional, meticulous and friendly. Not only was the problem fixed in a short period of time, I learned a lot about how the boiler and heating system work. I highly appreciate Wilcox Energy for scheduling a same day service and for Vidal for stopping by earlier than scheduled. I am a very happy customer, I plan to sign up for their heating system service plan.


Map of Old Saybrook, CT

Great service




Review of Wilcox Energy

Kevin and Gregg showed up on time and were respectful of my house. When the work was completed on the installation of the new water heater. They stayed to make sure the system ran properly and than instructed me in how to operate the hot water heater after they cleaned up.


Map of Old Lyme, CT

Excellent Service




Review of Wilcox Energy

The servicemen were prompt and polite. They explained everything being done during the day and notified me when there was an issue.


Map of East Lyme, CT

Exceptional service




Review of Wilcox Energy

So impressed with personnel, service and professionalism. Will definitely be recommending.


Map of Lyme, CT

Over-the-top excellent service very qualified technician very professional and friendly




Review of Wilcox Energy

Over-the-top excellent service very qualified technician very professional and friendly


Map of Clinton, CT

So Impressed!!




Review of Wilcox Energy

We had our boiler replaced today. The guys showed up a half an hour EARLY, were polite, considerate and professional. They put down drop cloths everywhere they were working and coming and going from the house. When they were finished, they explained the new setup to us, and cleaned up the entire work area before leaving. The four guys working were Vidal, Kevin, Miles and Avery and they were actually a joy to listen to work. They actually sounded like they were enjoying themselves. They got along great, communicated well and were an efficient team. We are super impressed and would not only call on them for future service, but happily refer them to friends and family. Great experience!! Oh, and they were the best price out of four estimates from competing, local companies.


Map of Old Saybrook, CT

Great Service!




Review of Wilcox Energy

Jared was really great. Very professional and proficient. He Got right to work but still took the time to answer any questions completely and made us feel very comfortable. Great job!


Map of Essex, CT

Great Service




Review of Wilcox Energy

Technicians were great. Professional, polite and very customer centric.


Map of Old Lyme, CT

Great service, very professional, very pleased that Wilcox hires veterans.




Review of Wilcox Energy

Punctual, knowledgeable, and I would Vidal to service our furnace next year too.


Hi very professioal and couteous. He did an outstanding job. Thank you




Review of Wilcox Energy

Great job!


Excellent Service!




Review of Wilcox Energy

Vidal is truly an amazing HVAC Technician! He was on time, so friendly and easy to talk to, respectful and knowledgeable. He took the time to show us how our propane fireplace works and gave us helpful tips. He definitely went above and beyond our expectations and we hope to see him again in the future!


Excellent technician




Review of Wilcox Energy

Great job. Vidal went above and beyond. Very professional and skilled.


Great service




Review of Wilcox Energy

Professional, clean, very personable, asked/checked with homeowner as needed during installation


Great service. Efficient. Pleasant. Informative. Professional




Review of Wilcox Energy

Top notch.


Great service.




Review of Wilcox Energy


A Major HVAC Update Performed Flawlessly




Review of Wilcox Energy

Our heating and cooling systems were approximately 20 years old. The house is heated and cooled by two air handling systems. Wilcox replaced two AC compressors, two hydrostatic heating coils and blower motors, and installed a mini-split ductless system flawlessly. The four person installation team — Kevin, Viidal, Mack and Jared — were professional, met the highest standards of residential trade practices, were exceedingly attentive to address details, and responded to all my requests. The team cleaned behind themselves and were very considerate to not track any mud into the house resulting from heavy rains on the last day of the job. Although the two main AC systems were operational, the corrosion and rust, evidence of mold and heavy build up of dirt were replaced with new clean systems. Don't wait to update your aging system until it fails. Replace it to assure a more reliable, cleaner and healthier air handling system. Let me close by saying that Wilcox and their installation team installed all three AC systems with great detail to routing supply/return lines, electrical connections, and drainage hoses. I highly recommend that Wilcox be your first HVAC choice to update your hearing and cooling systems.


Excellent service tech




Review of Wilcox Energy

Jacob did a great job!!


Sunday Service Call




Review of Wilcox Energy

Very friendly, came at specified time and was nice enough to call ahead when on his way. Found and fixed problem with water heater fast! Thanks again


Great service




Review of Wilcox Energy


Great service team




Review of Wilcox Energy

Good job fellows. Arrived on time and kept at it until finished! Neat,clean job and expert installation! Thanks!


Professional Installation




Review of Wilcox Energy

I recently had 5 ductless air conditioning units installed by Vidal, Nick, and Mac from Wilcox Oil. While a several year oil customer of Wilcox, I chose Wilcox for the A/C project because the company was recommended by many folks on my Next Door app. The installers arrived on time, were exceptionally courteous, and explained both the installation process as well as use and maintenance of the units. They were also very patient with my dog who slept near their truck all day. The units work great and are very quiet.


Great service kind and respectful and answered any questions to the best of his knowkedge




Review of Wilcox Energy


Excellent service




Review of Wilcox Energy

The Technicians were professional, friendly and they both provided us with clear explanations of the new system.


Great service experience!




Review of Wilcox Energy

John, Vee, Greg and Bill were very professional and courteous! They worked as a Team and got the job done in a timely manner.


Great service




Review of Wilcox Energy

Just had new ac installed. Friendly knowledgeable team. Took time to explain what they recommended and how system worked. Good humored despite hot day.


Great service




Review of Wilcox Energy

Servicemen were on time. Very courteous, neat & clean. We felt they were thorough & double checked everything to make sure is was working properly. We are always very pleased with Wilcox Energy & their employees.


Exceptional service!




Review of Wilcox Energy

Vidal is professional and personable. He communicates well and works efficiently. We look forward to having him in our home again when we need service.


Excellent service




Review of Wilcox Energy

Jake and Bill were on time and did an outstanding job installing my new A/C system. I would highly recommend the Company and especially Bill and Jake.


Amazing fast service




Review of Wilcox Energy

Called at 2:15 for no a/c upstairs. John arrived at 3 and a/c was fixed and running by 3:30.


Awesome Service!




Review of Wilcox Energy

Excellent service, extremely knowledgeable technicians, prompt service, professional and friendly! I couldn’t be happier with Wilcox!


Timely, professional service




Review of Wilcox Energy

I requested a non-urgent service call and received service the same day for my AC on a hot and humid day. Roy was very thorough and professional. He answered all my questions without hesitation.


Stellar and Professional




Review of Wilcox Energy

We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!


Great service... very considerate and safe during time of Covid. All proper precautions implemented.




Review of Wilcox Energy


Awesome service!




Review of Wilcox Energy

Roy is so pleasant and competent!!


Great service




Review of Wilcox Energy

Very friendly and knowledgeable staff. Very respectful. They did a great job and I couldn’t have been happier with my choice to go with Wilcox


Great Service!




Review of Wilcox Energy

The whole experience with Wilcox was great...from getting the quote and scheduling the install, to the technicians who came out to install my new mini split. They really took the time to explain everything and help me pick the ideal spot to place the unit, were friendly, polite, and helpful. Also, they were able to get me on the schedule quickly just in time with this heat wave going on, which I am so thankful for!


Great!




Review of Wilcox Energy


Great service!




Review of Wilcox Energy

He showed up on time, was personable, explained things- great person!


A/C Service




Review of Wilcox Energy

Fantastic service and wonderful communication of work performed. Great knowledge of subject matter


Jared Z.

Jared Z.

Installation of Veismann boiler

Near Chapman Beach Rd, Westbrook, CT 06498
Westbrook, CT - Installation of Veismann boiler
Vidal V.

Vidal V.

Fireplace ??service!

Near Foxboro Rd, Essex, CT 06426
Essex, CT - Fireplace ??service!
Vidal V.

Vidal V.

Fireplace service ??

Near Foxboro Rd, Essex, CT 06426
Essex, CT - Fireplace service ??
Vidal V.

Vidal V.

Fireplace service ??

Near Foxboro Rd, Essex, CT 06426
Andrew M.

Andrew M.

Near Enfield St, Enfield, CT 06082
Vidal V.

Vidal V.

Overheating second floor zone peerless boiler.

Near Meadowbrook Rd, Westbrook, CT 06498
Vidal V.

Vidal V.

Fireplace service

Near Windsor Ct, Madison, CT 06443
Madison, CT - Fireplace service
Roy G.

Roy G.

Installation of a Trane Condenser by Vidal and Roy

Near Charter Oak Dr, East Lyme, CT 06333
Roy G.

Roy G.

Installation of a Trane Condensing unit by Roy and Vidal.

Near Charter Oak Dr, East Lyme, CT 06333
Greg C.

Greg C.

Water heater install

Near Aladdin Ave, Old Saybrook, CT 06475
Roger S.

Roger S.

Buderus oil tune up

Near Oleander Dr, Clinton, CT 06413
Roy G.

Roy G.

Oil fired Buderus boiler installation done by John, Jacob, Kevin, and Roy. Boiler runs 89 % efficiency.

Near Cedar Island Ave, Clinton, CT 06413
Jared Z.

Jared Z.

Bock water heater install

Near Maywood Dr, Old Lyme, CT 06371
Old Lyme, CT - Bock water heater install
Vidal V.

Vidal V.

Pilot assembly replaced on fireplace

Near Unnamed Road, East Lyme, CT 06357
East Lyme, CT - Pilot assembly replaced on fireplace
Vidal V.

Vidal V.

No heat gas furnace

Near Hamburg Rd, Lyme, CT 06371
Roy G.

Roy G.

Customer had no heat, Replace 3 way valve on Navien Propane boiler.

Near Bel Aire Manor, Old Saybrook, CT 06475
Miles P.

Miles P.

System 2000 boiler tune up

Near Flat Rock Hill Rd, Old Lyme, CT 06371
Miles P.

Miles P.

New Peerless Boiler Install

Near College St, Clinton, CT 06413
Clinton, CT - New Peerless Boiler Install
Jared Z.

Jared Z.

Hallmark + water heater tune up

Near Fordham Trail, Old Saybrook, CT 06475
Jared Z.

Jared Z.

Hallmark + water heater tune up

Near Fordham Trail, Old Saybrook, CT 06475
Vidal V.

Vidal V.

Tune up on Buderus boiler.

Near Osprey Commons, Clinton, CT 06413
Vidal V.

Vidal V.

Slaint Fin with beckett burner, tune up.

Near Brightwater Rd, Old Lyme, CT 06371
Roy G.

Roy G.

Installation of a Mitsubishi Ductless A/C and Heat Pump.

Near Donald Rd, Essex, CT 06426
John C.

John C.

New Yorker boiler installation!!

Near Nortontown Rd, Madison, CT 06443
Jared Z.

Jared Z.

Tune up on peerless boiler

Near Church St, Old Saybrook, CT 06475
John M.

John M.

Removing all carbon and fossil fuels for Biofuel Bioheat Renewable energy tank

Near Essex Rd, Westbrook, CT 06498
Westbrook, CT - Removing all carbon and fossil fuels for Biofuel Bioheat Renewable energy tank
Roger S.

Roger S.

Peerless oil tune up

Near Cow Hill Rd, Clinton, CT 06413
John M.

John M.

Near Boston Post Rd, Westbrook, CT 06498
John M.

John M.

Renewable low carbon heating fuels, reducing greenhouse gases, Stewards fightingClimate Change, Right here, right now.

Near Essex Rd, Westbrook, CT 06498
Westbrook, CT - Renewable low carbon heating fuels, reducing greenhouse gases, Stewards fightingClimate Change, Right here, right now.
Vidal V.

Vidal V.

Fireplace service

Near Boston Post Rd, Westbrook, CT 06498
Westbrook, CT - Fireplace service
Roy G.

Roy G.

Installation of Trane A/C and First Company Air Handler.

Near Plum Hill, East Lyme, CT 06333
Jacob N.

Jacob N.

Installation of new thermopride furnace

Near Kelsey Springs Dr, Madison, CT 06443
Madison, CT - Installation of new thermopride furnace
Nick T.

Nick T.

New Peerless Boiler

Near Hunters Trail, Essex, CT 06426
Essex, CT - New Peerless Boiler
Vidal V.

Vidal V.

No heat Bryant Furnace.

Near Devonshire Ln, Madison, CT 06443
Vidal V.

Vidal V.

New Mitsubishi AC installation

Near School Hill Ln, Westbrook, CT 06498
Westbrook, CT - New Mitsubishi AC installation