See What Our Customers Say...

Excellent Service

Amanda - Essex, CT
4 days ago

Great Service, Highly Recommended!

Naoko I - Westbrook, CT
6 days ago

Vidal did a great job fixing a baseboard heating system that would not turn off. He was very professional, meticulous and friendly. Not only was the problem fixed in a short period of time, I learned a lot about how the boiler and heating system work. I highly appreciate Wilcox Energy for scheduling a same day service and for Vidal for stopping by earlier than scheduled. I am a very happy customer, I plan to sign up for their heating system service plan.

Great service

Guy - Old Saybrook, CT
12 days ago

Kevin and Gregg showed up on time and were respectful of my house. When the work was completed on the installation of the new water heater. They stayed to make sure the system ran properly and than instructed me in how to operate the hot water heater after they cleaned up.

Excellent Service

Beth - Old Lyme, CT
13 days ago

The servicemen were prompt and polite. They explained everything being done during the day and notified me when there was an issue.

Exceptional service

Janet - East Lyme, CT
13 days ago

So impressed with personnel, service and professionalism. Will definitely be recommending.

Over-the-top excellent service very qualified technician very professional and friendly

Steve - Lyme, CT
14 days ago

Over-the-top excellent service very qualified technician very professional and friendly

So Impressed!!

Jackie B - Clinton, CT
18 days ago

We had our boiler replaced today. The guys showed up a half an hour EARLY, were polite, considerate and professional. They put down drop cloths everywhere they were working and coming and going from the house. When they were finished, they explained the new setup to us, and cleaned up the entire work area before leaving. The four guys working were Vidal, Kevin, Miles and Avery and they were actually a joy to listen to work. They actually sounded like they were enjoying themselves. They got along great, communicated well and were an efficient team. We are super impressed and would not only call on them for future service, but happily refer them to friends and family. Great experience!! Oh, and they were the best price out of four estimates from competing, local companies.

Great Service!

Steve - Old Saybrook, CT
18 days ago

Jared was really great. Very professional and proficient. He Got right to work but still took the time to answer any questions completely and made us feel very comfortable. Great job!

Great Service

Richard - Essex, CT
18 days ago

Technicians were great. Professional, polite and very customer centric.

Great service, very professional, very pleased that Wilcox hires veterans.

Jim - Old Lyme, CT
19 days ago

Punctual, knowledgeable, and I would Vidal to service our furnace next year too.

Hi very professioal and couteous. He did an outstanding job. Thank you

Ann - Old Saybrook, CT
21 days ago

Great job!

Excellent Service!

Kristen - Westbrook, CT
21 days ago

Vidal is truly an amazing HVAC Technician! He was on time, so friendly and easy to talk to, respectful and knowledgeable. He took the time to show us how our propane fireplace works and gave us helpful tips. He definitely went above and beyond our expectations and we hope to see him again in the future!

Excellent technician

Nadine - Madison, CT
28 days ago

Great job. Vidal went above and beyond. Very professional and skilled.

Great service

Paula - Westbrook, CT
32 days ago

Professional, clean, very personable, asked/checked with homeowner as needed during installation

Great service. Efficient. Pleasant. Informative. Professional

Stephen - Old Saybrook, CT
35 days ago

Top notch.

Great service.

Joe - Old Lyme, CT
35 days ago

A Major HVAC Update Performed Flawlessly

Nulmegger - Old Lyme, CT
40 days ago

Our heating and cooling systems were approximately 20 years old. The house is heated and cooled by two air handling systems. Wilcox replaced two AC compressors, two hydrostatic heating coils and blower motors, and installed a mini-split ductless system flawlessly. The four person installation team — Kevin, Viidal, Mack and Jared — were professional, met the highest standards of residential trade practices, were exceedingly attentive to address details, and responded to all my requests. The team cleaned behind themselves and were very considerate to not track any mud into the house resulting from heavy rains on the last day of the job. Although the two main AC systems were operational, the corrosion and rust, evidence of mold and heavy build up of dirt were replaced with new clean systems. Don't wait to update your aging system until it fails. Replace it to assure a more reliable, cleaner and healthier air handling system. Let me close by saying that Wilcox and their installation team installed all three AC systems with great detail to routing supply/return lines, electrical connections, and drainage hoses. I highly recommend that Wilcox be your first HVAC choice to update your hearing and cooling systems.

Excellent service tech

Jerilyn - Lyme, CT
41 days ago

Jacob did a great job!!

Sunday Service Call

Scott - Old Lyme, CT
51 days ago

Very friendly, came at specified time and was nice enough to call ahead when on his way. Found and fixed problem with water heater fast! Thanks again

Great service

Jenny - Clinton, CT
53 days ago

Great service team

janet - Westbrook, CT
54 days ago

Good job fellows. Arrived on time and kept at it until finished! Neat,clean job and expert installation! Thanks!

Professional Installation

Debra - Old Saybrook, CT
56 days ago

I recently had 5 ductless air conditioning units installed by Vidal, Nick, and Mac from Wilcox Oil. While a several year oil customer of Wilcox, I chose Wilcox for the A/C project because the company was recommended by many folks on my Next Door app. The installers arrived on time, were exceptionally courteous, and explained both the installation process as well as use and maintenance of the units. They were also very patient with my dog who slept near their truck all day. The units work great and are very quiet.

Great service kind and respectful and answered any questions to the best of his knowkedge

rose - Westbrook, CT
56 days ago

Excellent service

Andrea - East Lyme, CT
60 days ago

The Technicians were professional, friendly and they both provided us with clear explanations of the new system.

Great service experience!

Ray - Madison, CT
64 days ago

John, Vee, Greg and Bill were very professional and courteous! They worked as a Team and got the job done in a timely manner.

Great service

Mike - Madison, CT
67 days ago

Just had new ac installed. Friendly knowledgeable team. Took time to explain what they recommended and how system worked. Good humored despite hot day.

Great service

Kelly - Clinton, CT
82 days ago

Servicemen were on time. Very courteous, neat & clean. We felt they were thorough & double checked everything to make sure is was working properly. We are always very pleased with Wilcox Energy & their employees.

Exceptional service!

Elizabeth - Madison, CT
96 days ago

Vidal is professional and personable. He communicates well and works efficiently. We look forward to having him in our home again when we need service.

Excellent service

Matt - Madison, CT
101 days ago

Jake and Bill were on time and did an outstanding job installing my new A/C system. I would highly recommend the Company and especially Bill and Jake.

Amazing fast service

Hanna - Old Lyme, CT
106 days ago

Called at 2:15 for no a/c upstairs. John arrived at 3 and a/c was fixed and running by 3:30.

Awesome Service!

Sarah - Chester, CT
109 days ago

Excellent service, extremely knowledgeable technicians, prompt service, professional and friendly! I couldn’t be happier with Wilcox!

Timely, professional service

Adriana - Clinton, CT
112 days ago

I requested a non-urgent service call and received service the same day for my AC on a hot and humid day. Roy was very thorough and professional. He answered all my questions without hesitation.

Stellar and Professional

Winnie - Lyme, CT
113 days ago

We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!

Great service... very considerate and safe during time of Covid. All proper precautions implemented.

Sue - Clinton, CT
116 days ago

Awesome service!

Jazzercise - Old Saybrook, CT
116 days ago

Roy is so pleasant and competent!!

Great service

Thomas - Old Saybrook, CT
117 days ago

Very friendly and knowledgeable staff. Very respectful. They did a great job and I couldn’t have been happier with my choice to go with Wilcox

Great Service!

Kimberly - Old Saybrook, CT
119 days ago

The whole experience with Wilcox was great...from getting the quote and scheduling the install, to the technicians who came out to install my new mini split. They really took the time to explain everything and help me pick the ideal spot to place the unit, were friendly, polite, and helpful. Also, they were able to get me on the schedule quickly just in time with this heat wave going on, which I am so thankful for!

Great!

Shawn - Old Saybrook, CT
126 days ago

Great service!

Jacquie - Old Saybrook, CT
127 days ago

He showed up on time, was personable, explained things- great person!

A/C Service

Vito - Madison, CT
130 days ago

Fantastic service and wonderful communication of work performed. Great knowledge of subject matter