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Local Reviews
Powered by Nearby NowNew Mini Split installation
Patrick - Westbrook, CT
Nick and Matt did a great job installing our new mini split in the kitchen. They arrived on time, we’re very professional and friendly, and did a wonderful job with the installation. We are very pleased!
Great service as usual
Al - Old Lyme, CT
My wife and I have been doing business with Wilcox Energy for several years for oil, propane and service so when our central a/c unit stopped working properly I called them. They had a technician out the next day who diagnosed the problem as a massive air leak in the outside coil and it would be better to replace the entire unit I asked him to have the sales rep give me a call with a quote. The sales rep called with a very fair quote the next morning and I said yes and when could they start the work. He said he would talk to the service department for scheduling and also relay to them that my wife and I are older and are affected by the heat. The service manager called me at 730 am the next morning and asked if it would be okay if they installed it that day and I said yes An installer Nick was at my house half an hour later and started taking the old one out while another person went and picked up my unit Nick was very knowledgeable and explained the entire process that was going to take place. He worked all day and had the unit operating by 300 pm. He then explained and showed me how things might be different on my new unit. From diagnosis to a complete new a/c unit was only 3 days. A fantastic job was done by the entire Wilcox Energy team and we are a completely satisfied customer Thank You
Great from A to Z
Kathy - Old Saybrook, CT
I’ve been with Wilcox Energy for 20+ years. Always dependable. Office staff are always so polite and helpful. Thank you Ruth. Service men are always friendly and polite and of course do a great job! Thank you Roger and the young gentleman with him.Wilcox Energy equals peace of mind.
Excellent service.
Stephen - Madison, CT
Jared is a true professional with a genuine interest in customer concerns and customer satisfaction. Excellent service and tune up on the AC System.
AC Service
McEwen - Lyme, CT
Dear Wilcox Oil - I want to take a moment to thank Jared Zanelli for his excellent service on our AC Unit. He was incredibly thorough, took the time to illustrate and explain what was being done and left the AC in better running condition than it has been in years. He left the job site spotless and obviously has an eye for detail. Thanks Jarred for taking your job and customer satisfaction seriously. Sincerely, Adam McEwen
Generator Gas Installation
Butterworth - Deep River, CT
Great AC Installation
Mike - Old Saybrook, CT
Nick was professional, personable and patient. As usual I could not be happier with Wilcox Energy.
Efficient, clean, knowledgeable
Ed - Deep River, CT
Did a good job setting up 2 mini splits in an antique house, which can present challenges. Worked efficiently and cleaned up the site inside/outside well.
Superb Service from Wilcox
Linda - Old Saybrook, CT
Mr. Clark went above and beyond in providing excellent, efficient service today. He was knowledgeable, pleasant, and seamlessly addressed a number of unanticipated issues that came up. I look forward to continuing to do business with Wilcox.
My Mitsubishi system was professionally installed by a great team!
Carl - Waterford, CT
Vidal, Roy and Avery are clearly talented installers and an asset to Wilcox Energy. They worked like a well oiled machine. It was a pleasure to have them in my home. They were very engaging.
Installation of New Furnace, Hot Water Heater and AC units
Mark - Madison, CT
Terrific company and people to work with. Would not consider using another company !
Excellent service. Jared was professional, courteous and address all of my concerns.
Stephen - Madison, CT
Jared provided excellent service and fully professional insight about my heating and cooling system. Jared is representative of the excellence Wilcox provides in service and the team of professionals it has. Thank you.
5 Star Installation!
R James - East Haddam, CT
Nick and crew showed up right on time and did a professional installation from start to finish. The price from Wilcox Energy was very competitive plus you get their great service down the road!
Annual Furnace Service
Jill - Old Saybrook, CT
Jared arrived on time, he was courteous, professional and thorough. Always good to have the furnace cleaned and checked out by Wilcox techs
Prompt and efficient
John - Deep River, CT
Annual Cleaning
Jonathan - Clinton, CT
Another good service from Wilcox. Quick, Informative, and Professional.
New Furnace
Gretchen - Old Saybrook, CT
Awesome job!
Great service
Michael - Essex, CT
The service team was on time and very friendly. They completed service on my furnace system under an hour.
Excellent Service
Chuck - Old Saybrook, CT
Jared and his partner were very courteous, very professional, and very efficient. They are a great asset to any company. Excellent service!
Great appointment
Beth - Clinton, CT
My technician Jared Zanelli was not only knowledgeable, prompt and professional; he was also polite and easy to talk to. I felt confident in his assessment of our system. He was also helpful in contacting you for a quote on a replacement A/C system
Great service
Christopher - Essex, CT
The service team was friendly, thorough and efficient. Top notch.
Great Service
Laura - Clinton, CT
Vidal was prompt, efficient and cleaned up after he repaired the furnace.
Very nice and professional!
Karen - East Lyme, CT
Completely satisfied with today’s service call. Jared was extremely polite and professional. I am always impressed with the service technicians from Wilcox.
Furnace maintenance
Lori - Westbrook, CT
Friendly, knowledgeable, efficient
Great service!
Tim - Lyme, CT
Terrific service-Thank you!!
Amy - Madison, CT
Jared did a great job checking to make sure everything was in good working condition. He was efficient, knowledgeable, and very personable. Great employee and great service! Thank you!
Great service
Fred - Essex, CT
Vidal was able to solve the problem and went above and beyond great service. Positive attitude.
The service was wonderful the service man was very friendly and explained everything very carefully
Marie - Clinton, CT
The service was wonderful the service man was very friendly and explained everything very carefully
Friendly, Efficient, Excellent
Thomas - Essex, CT
Another great job by the Wilcox Team. Vidal came to the house for an annual cleaning and tuneup. He was efficient in his work, made no mess, was friendly and offered to go over the system numbers to show its proper working order. Great job by Vidal, he holds up a great tradition of service.
Outstanding Service !
John - Old Lyme, CT
Crew was very professional and courteous. I would definitely recommend them.
Hot water heater install
Lisa - Old Saybrook, CT
Great service as usual
Angela - Clinton, CT
Quick response and friendly
Great service
Kris - Old Saybrook, CT
Friendly and very efficient
Propane conversion, with a phenomenal team all around
Aaron - Madison, CT
My family recently moved into a home with a 45 year old oil heating system which was begging to be laid to rest. After speaking with a number of local companies, and reading ton of good reviews about Wilcox, I contracted with them to convert us to propane. Every Wilcox representative I worked with was extremely pleasant, knowledgeable, and patient enough to answer my endless questions about propane and our new system. The work was done over two days, and they gave my and my wife regular updates, walked us through the process, and what we should expect next. It's a strange thing to say about replacing my heating system - but this was a great experience, and it gave me a tremendous amount of confidence in the company and their crew. I absolutely trust these guys to do whatever maintenance/repair we'll need in the future.
Oil Burner Service
Andy - Clinton, CT
Jerrod was on time, was polite and was wearing a mask! He performed a thorough cleaning and inspection of our furnace!
Great service
Richard - Old Saybrook, CT
Technician was polite, informative & timely!
Great service
Gail - Old Saybrook, CT
Jared was fabulous. Polite, clean , and very friendly
Great Service!
Kim - Old Saybrook, CT
Very friendly, informative, and efficient!
Quick service
Danielle - Old Saybrook, CT
Service 2/12
Taylor - Madison, CT
Joe K.
Repaired a water leak in the central Air conditioning system.
Nick T.
Mitsubishi ductless ac
Roger S.
Bryant oil heat tune up
Roger S.
Rheem ac tune ups
Jared Z.
A/c Tune up
Jared Z.
A/c tune up
Nick T.
Emergency A/C install TRANE
Roy G.
Resolved water leak issue on buderus boiler.
Jared Z.
Repaired customers central air conditioning system
Roger S.
Mitsubishi repair
Nick T.
Mitsubishi ductless ac
Roger S.
Hallmark oil heat tune up
Julie V.
Roy G.
Fire and check 3 Trane A/C units installed this past Winter.
Jared Z.
A/c Tune Up
John C.
Installation of 2 air conditioners and Buderus boiler!
Roger S.
Trane air conditioning tune up
Jared Z.
Performed an Air Conditioning Tune to get the system ready for the cooling season.
William C.
I am piping propane to a new generator
Nick T.
Mitsubishi ductless
Roger S.
2
John C.
Installation of Mitsubishi !
Jared Z.
2 a/c tune ups
Roger S.
Thermo pride annual tune up
William C.
I am fixing a propane heater and setting a tank
Jared Z.
Tune ups, slant fin
Jared Z.
Tune up on Tpride
William C.
I am piping propane from 2 new horizontal 120s to a new generator
Vidal V.
New Mitsubishi mini split installation.
Jared Z.
HEIL Tune Up
Jared Z.
Install of Trane gas furnace and AO Smith HWH
Nick T.
Install Mitsubishi split system with kumo
Jared Z.
2 Williamson Furnace Tune Ups
Vidal V.
Trane AC installation
John C.
Installation of bock oil fired hot water heater and thermopride warm air furnace