See What Our Customers Say...
Below is a listing of reviews directly from our customers.
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Local Reviews
Excellent and quick service!
Serena - Killingworth, CT 06419
Heat Service Aporeciated!
Ford - Westbrook, CT 06498
Jared’s work was thorough and efficient. He pinpointed the problem and fixed it quickly. Thank you!!
Great service
Devitt - Old Lyme, CT 06371
Everyone on the job very informative courteous and clean. Pleasure to work with
Fast and efficient
Fern - Westbrook, CT 06498
Prompt attention to our problem. Kurtis made sure everything was working before he departed!!
Boiler install
Linda - Lyme, CT 06371
Great group of techs.
Excellent service!!
Lisa - Old Saybrook, CT 06475
Michael and Avery were too- notch!! Showed up in a very timely manner, very respectful and polite. They explained to me in full of what the issues were and how they were going to resolve them. Highly recommend these two and Wilcox Fuel…. Always the best service!
Great service!
Mitchell - Killingworth, CT 06419
Wilcox has always provided exceptional service.
Great Service!
Wendy - Killingworth, CT 06419
Great job as always!
Fred - Westbrook, CT 06498
Jared has been great every time he comes by for service! Mike too, knowledgeable and fully pro!
Very happy.
Mark and Susan - Madison, CT 06443
Matthew was such a great guy!! Did both our furnace and AC. Very friendly and courteous! 😄😄
Excellent
Geri - Clinton, CT 06413
Outstanding Service!
Satisfied Customer - Deep River, CT 06417
Outstanding experience with Wilcox Energy!
Excellent Job on HVAC Install
Rich - Killingworth, CT 06419
From start to finish, Matt V. provided a very competitive and well thought out proposal and the installers Nick, Mike & Mike provided excellent, knowledgeable service, paid attention to detail, and answered any questions along the way. They were respectful, courteous and friendly. Overall it was a great experience and I would recommend Wilcox to anyone. A+ Thank you!
Excellent and timely service!
Elizabeth - Lyme, CT 06371
Mike and Mike were polite, informative, patient and determined to find the cause of my hot water problem and they didn't leave before it was fixed. They showed me what the problem was and how they repaired it (even though I don't understand anything about hot water heaters). Excellent service!
Unbelievably excellent service
Ayers - Old Saybrook, CT 06475
Nick and Jared were resourceful and clever about solving a problem that could have involved ordering parts, waiting for delivery etc. Thanks to both of them.
Great service
Sanford - Madison, CT 06443
Jared was great.
Excellent Heating System Check-up
James - Old Saybrook, CT 06475
Very professional, courteous, thorough, competent and efficient
Excellent emergency service.
Thomas - Lyme, CT 06371
This is a review of the emergency repair man, not the earlier in the day furnace annual maintenance person. He came promptly and quickly solved the problem of no fuel in the line.
Boiler service.
Tbrennan - Clinton, CT 06413
Called Wilcox at 12:30 with a service call. Told 2-4 PM. At 2:00 on the dot, Jared & Partner showed up for service. They quickly diagnosed the electrical issue I was having, replaced thermostat & quickly fired up our boiler. Excellent service!
professional!
Alan - Old Saybrook, CT 06475
very knowledgeable and answered all questions polite and timely
Excellent service
Janet - Killingworth, CT 06419
Mike was absolutely thorough in explaining everything furnace related! Super friendly!! Really appreciate your help this morning!
Excellent Service!
Michelle - Guilford, CT 06437
I’ve been using Wilcox for years because the service is very reliable, friendly, and professional!
Excellent Service
Tom - Old Saybrook, CT 06475
We’re very happy with the whole installation process and the service crew. Very courteous, on time and neat. I would definitely recommend Wilcox to fam in my and friends.
Great service
Cathy - Westbrook, CT 06498
Great service.
Great Job. Thank you for the professionalism, skill, and responsiveness!
David - Madison, CT 06443
Greg did a great job! we had a power outage / surge that fried the controller for our boiler - therefore no heat at 10pm on a frigid night. Within 25 minutes of my call, he called me and said he would be at our house in approx 10 minutes. He showed up on time and got the boiler repaired in about 45 minutes. Great Job. Thank you for the professionalism, skill, and responsiveness!
Boiler Tune Up
Michael - Clinton, CT 06413
Roger and his assistant tuned up our boiler today. They arrived on time and were very nice to deal with!! Found that the boiler has begun to show its age. Asked questions about what new boilers Wilcox Energy installs etc. They were very knowledgeable and helpful!! I so appreciate that!!! Would highly recommend Wilcox Energy to everyone !!!
Excellent service!
Maureen - Madison, CT 06443
Could not have asked for a better technician. Kurtis is smart and so capable
Excellent experience
Michael - Essex, CT 06442
Wilcox Never Lets You Down!
dkrane - Old Saybrook, CT 06475
Great service, quick to respond and excellent to explain and correct the issues. Wilcox has never let us down in any of our energy needs. Both Jared and Mike deserve raises 🙂
Great Work
Greg - Old Lyme, CT 06371
Jared and John were polite, professional and efficient. Great service by them!
Wow!🤩
Susan Sadowski - Madison, CT 06443
Roger and Tyler just completed quite a lot of work on the boiler/heating system at my home. As I sat upstairs while the men worked, I overhead amazing, patient and experienced teaching from Roger as well as understanding and competency from Tyler working the repairs. Both men were friendly and explained everything so that I could understand what what being repaired and how my system works. I am grateful for all the work and time they spend at my home. Thank you!
Great service with kind service men.
Karen - Clinton, CT 06413
Your service team were on time (and I mean on time!) which is a wonderful way to begin customer service. They listened to my concern and agreed to change the faulty oil tank valve as part of this visit. They checked the zone heating and determined I needed a new circulator. They explained to me the equipment function and provided an estimate of cost to replace and completed the work while on the premise. I was not anticipating equipment would need to be replaced, but they provided an estimate of time which would still allow me to make my appointment. The Wilcox Team left the premise with a clean area. Their thoroughness, expertise and kindness made this visit a triple header! Thank you Roger and Tyler!
Great service
Lorraine - Clinton, CT 06413
Great and Quick Service
Matthew - Killingworth, CT 06419
Excellent Service!
Ben - Clinton, CT 06413
I’ve always had great experiences with Wilcox and their team, Roger is no different. Extremely personable, great communication and very knowledgeable. I’m confident in the services he performs and would recommend his expertise and Wilcox to anyone.
Very helpful and professional
Ruth - Old Lyme, CT 06371
Mike was the technician and he arrived early as requested because I had to get ready for work. Was very accommodating to our confined basement space. Went above and beyond explaining the state my furnace is in and our oil tank. Explained what is recommended to prevent costly damages later. Grateful for his expertise and how Wilcox has been diligently taking care of our family for years.
Once Again, Wilcox Saved the Day
McRo - Westbrook, CT 06498
I’ve been a Wilcox customer for 17 years and they have always gone out of their way to help with all my heating and air conditioning needs. Smart, friendly staff came to the rescue once again.
Friendly, helpful service!
Kathleen - East Lyme, CT 06333
Michael was friendly, knowledgeable and efficient. He was able to troubleshoot a couple of issues and made needed adjustments. He made us feel confident that the problems were addressed.
Timely, friendly & Excellent service
Norman Livingston - Essex, CT 06426
WilcoxOil- great company to work with!
Helen - Old Saybrook, CT 06475
Wilcox Oil has always taken care of me! I had my furnace cleaned today and the service tech Mike was great! Friendly, smart and took the time to explain a few things to me to make the furnace run more efficiently. I highly recommend them!
Matthew O.
TRANE A/C tuneup
Matthew O.
Bryant A/C
Matthew O.
Lauren Massey
Matthew O.
Lennox gas furnace & A/C tuneups
Michael M.
Installation of Heat Flo 50 Gallon Indirect Hot Water Heater
Matthew O.
A/C tuneup
Matthew O.
Mitsubishi Tuneup
Kurtis I.
Bock hwh service/ no hot water
Kurtis I.
Matthew O.
Burnham Oil boiler
Michael B.
Buderus oil fired boiler install
Jared Z.
Tpride install and bock water heater
Matthew O.
Burnham oil boiler tuneup
Matthew O.
TRANE A/C tuneup
Matthew O.
A/C tuneups, TRANE & Mitsubishi
Kurtis I.
Themopride furnace
Kurtis I.
Pureless boiler
Jared Z.
We replaced the oil fired boiler with a newer more efficient Peerless Boiler
Matthew O.
Buderus oil boiler service call
Matthew O.
Burnham oil Boiler tuneup with A/C tuneup
Matthew O.
Trane a/c tuneup
Matthew O.
Peerless oil boiler tuneup
Jared Z.
Ac tune up and boiler tune up
Matthew O.
Goodman A/C tuneup
Matthew O.
A/C tuneups
Jared Z.
Reset call burnham v8
Michael B.
Water leak on New Yorker boiler
Jared Z.
Repl bad igniter on af2 motor
Matthew O.
Water heater replacement
Jared Z.
Heat pump install and furnace. Bosch Thermopride
Matthew O.
Tempstar gas furnace tuneup & tempstar a/c tuneup
Matthew O.
Trane central A/C tuneup
Matthew O.
Buderus oil boiler tuneup