Questions To Ask When Choosing A Propane Company

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If you are not happy with your current propane provider, then there is no reason to stay with them. You don’t have to put up with late propane deliveries, hidden charges, poor service, bad communications, unprofessional conduct, or high prices. Switch to a propane company that treats you as a valued customer. There are lots of propane companies out there if you look around. Just make sure that you do your research to find the best one. You should not hesitate to give them a call and ask questions.

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Questions To Ask When Choosing A Propane Company

In this article, we discuss some of the questions you should ask when looking for a reputable propane delivery company in your area.

1. What Types Of Payment Do You Accept For Your Propane Delivery Services?

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Earning the money for your monthly bills is hard enough. Paying for them should not be a burden as well. Ask different propane companies what modes of payment they accept. Are these convenient for you? Do you wish there were other ways? For example, some might require checks sent by mail. Others may receive online payments which means you can settle your bills with a few taps on your phone.

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2. Do You Offer Will-Call Or Automatic Propane Delivery?

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Some propane companies will only deliver when you call them. You need to monitor your propane tank regularly to prevent it from running out of fuel. When it goes down to a certain level (30%), give your propane supplier a call right away to schedule the next delivery. There are also companies that can monitor your fuel usage and schedule automatic deliveries. You will never have to worry about your tank going empty. The will-call option works best for some while automatic propane deliveries work best for others. Call Wilcox Energy today to see what delivery options and financing plans we have available.

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3. Do You Offer Propane Tank Leases?

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Buying a tank for propane storage is a considerable expense. You can choose a new tank for the reliability or a used one to save money. The bigger the tank, the wider the price gap. Of course, buying a propane tank is an investment that some may not be interested in making. Depending on your situation, you may be better off leasing or renting a tank from your propane supplier. Leasing a tank is easier on the pocket since you only pay a small fee every month. It’s also stress-free since the company takes care of the maintenance.

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4. How Much Do You Charge For Propane Contract Terminations?

If you lease a tank, then the company will reclaim it upon contract termination. It seems odd to think of the end even before your contract with a company begins but it is the smart thing to do. You need to know how much they charge as a termination fee. They might also charge separately for the removal of the tank. Take note of all these so there will be no surprises later on.

5. Are There Any Promos For New Propane Customers?

Indeed, you should ask your candidates about any existing promos targeted at new customers. Maybe you can get propane discounts during your first few months or have other fees waived if you sign before a certain date. Other perks could be waiting for those who sign long-term contracts. The initial transfer can be costly so anything that can reduce spending is welcome.

6. Can I Buy Propane At A Fixed Price?

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Propane price changes in response to the supply, demand, and market sentiments. These fluctuations make budgeting difficult. The allotted funds might suddenly be inadequate so you end up struggling to pay the bills. Ask if the company has a program that allows customers to buy propane in advance at a fixed price. You’ll never have to worry about market volatility.

7. Does The Propane Delivery Company Have A Good Safety Record?

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Propane is safe when handled properly. However, it can be dangerous in the hands of incompetent or negligent personnel. Look into the safety records of various delivery companies in your area. Take note of the names involved in accidents and those that have maintained a clean sheet.

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8. What Other Services Do You Provide?

It would be nice to deal with a single company for all of your propane-related needs. Some of them also offer propane appliance maintenance, gas line checks, and emergency propane deliveries. If you need any of these, then sign with a company that has everything under one roof.


Call Wilcox Energy For Superior Propane Delivery Services

When you need an excellent propane delivery service in the southern shoreline of Connecticut, be sure to contact Wilcox Energy. We offer high-quality fuel deliveries that are fast, affordable, and friendly.

You can count on us to provide you with unbeatable service each and every time. Give us a call today to discuss our different delivery plans and financing options.

We also offer a full line of HVAC services to enhance your home’s comfort, indoor air quality, and energy efficiency. Some of the services that we offer include heating and cooling tune-ups,  repairs, installations, and much, much more. Call now!

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For more information about our propane deliveries and HVAC services, be sure to contact Wilcox Energy. You can click here to contact us, or you can call us at (860) 399-6218 to find out more. We offer a full line of heating and cooling repairs, maintenance services, and installations.

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