What To Look For When Hiring A Ductless Heat Pump Contractor

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With proper installation and routine maintenance, ductless heat pumps can maintain their efficiency for numerous years. Therefore, you will need a ductless heat pump contractor Westbrook CT who specializes in ductless heat pumps to properly perform the job to keep your HVAC system in optimal shape. To make sure you get superior service and minimize any problems with your system, learn what to look for in a ductless heat pump contractor. This article goes over some of the most important things to look for.

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What to Look When Hiring a Contractor for Your Ductless Heat Pump

As follows, we share some key characteristics to keep an eye out for when you need to employ a ductless heat pump specialist in your area.

Reviews of HVAC Contractors

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A ductless heat pump is a very complex device. If the contractor does not have the proper training and skill, he or she may irreversibly damage the system. Therefore, it is crucial to employ only a trusted HVAC contractor. This way, you will receive an accurate and safe installation of your ductless system and quality repairs.

Reading online HVAC contractor reviews is one of the best ways to find a ductless installation business that is reputable. Many HVAC companies grow exponentially from word-of-mouth recommendations because customers who are happy with the performance of their contractor will usually give them top ratings and suggest them to others. Ask people you know like your family members, friends, and acquaintances for contractors they recommend.

You can also seek out review boards online for more details about contractors in your area. The most trusted contractors advocate this because glowing reviews help advance their businesses. For more objective opinions, look for reviews left on independent websites or third-party boards. Be sure to seek out a number of review sources to get a better context. In addition, if a business got a negative review, make sure you investigate how they managed it.

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Awards for HVAC Contractors

nate certification

HVAC industry awards are a sign of exceptional performance. These accolades are only given to businesses who prove their service performance meets the standards set by the organizations or bodies giving out the awards. Therefore, only the contractors who perform the best are recognized. In the HVAC industry, these acknowledgments are only given after the heating and cooling businesses pass strict qualifications.

To find a superior HVAC contractor, check for certifications and awards including:

  • The Air Conditioning Contractors of America (ACCA) contractor award
  • Certification from NATE or other reputable institutions
  • Awards specific to various brands
  • Awards from the Country Chamber of Business
  • Specific brands that have granted authorized dealership
  • Awards from Best Pick
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Legitimate HVAC Licenses

image of a ductless installation

Many home and business owners are not aware of the problems that can arise from using an unlicensed HVAC contractor. While they do tend to provide services that are cheaper, they cannot guarantee that your system will be installed or repaired accurately with no safety issues. The slight benefit of paying less for a contractor who is not licensed might end up being more costly in the long run. Moreover, HVAC manufacturers will not honor your warranty if you use an unlicensed contractor to service your HVAC system. This includes installation, repairs, and tune-ups.

On the other hand, a ductless heat pump contractor who is licensed can offer proper and safe services for your ductless HVAC system. A licensed contractor is also covered by their own insurance and can provide a warranty for the job, so the customer is protected. To identify the best ductless heat pump specialist, ask if the business is licensed. Only contractors who employ trained and skilled technicians will be granted a license. The technicians must also prove that they have excellent knowledge of how to perform procedures for HVAC systems.

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Brands of Ductless Heat Pumps

HVAC contractors who are reputable will only supply HVAC products from brands that are reliable. Quality contractors have experience in the industry that spans years, so they know which brands can provide exceptional performance. For example, a trustworthy contractor will suggest ductless heat pump brands with high SEER ratings. This way their customers are getting highly efficient systems that will save them money on energy bills. Some trusted contractors will offer only one or two specialized HVAC brands, while others may partner with several brands and also offer exemplary services.


Put Client Needs and Excellent Customer Service as Top Priorities

Top-notch HVAC contractors will always prioritize their client’s needs before anything else—that is, to a reasonable degree. These contractors provide customer service that includes support and assistance to their clients. They will help you from the very start of the project and after completion of the installation. It is a good idea to take note of how your HVAC contractor deals with you because customer service is a significant sign of how well they will treat you.


Common Ductless FAQs

How Does A Ductless HVAC System Work?

A ductless HVAC unit is a variety of cooling and heating system that does not need ducts to provide cool or warm air. Because the ducts are not needed, ductless HVAC units often run more efficiently and save on costs. There can be various indoor units that connect to one outdoor air handler.

What Are The Best Places To Use A Ductless HVAC System?

Ductless mini-split systems work best in room additions, buildings with multiple levels, newly constructed spaces, buildings with areas that are underserved, and older homes where it is not possible to install ductwork. Many homeowners also use them to supplement their existing HVAC system for improved efficiency and comfort.

How Does Ductless HVAC Zoning Work?

Another feature that a ductless HVAC setup can provide is zoning. The zoning system makes it possible to distribute air that has been conditioned to specific zones in a home. The HVAC zoning system allows you to independently customize the temperatures in each area.


What Is The Cost To Install A Ductless Heat Pump System?

The final cost to install an HVAC system is dependent on a number of factors. For example, the cost will vary depending on the size of the home, the brand of the ductless system, the number of indoor air handlers to be installed, the complexity of the installation, and the capacity of the system. Remember that what you pay for is what you get, so a system that is more efficient or has multiple features will be more expensive.

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Which is Better, A Central HVAC System Or A Ductless System?

Ductless systems can be installed more easily because they don’t require ductwork. In addition, they allow for better temperature control and they are better choices for buildings that have underserved areas and homes that are older.

How Durable Are Ductless Mini-Splits?

Ductless systems are very durable and can run for approximately 20 years or more, as long as they are regularly maintained and tuned up.


What Kind Of License Does A Ductless HVAC Specialist Need?

HVAC licenses are dependent on the state. Contractors in certain states need an HVAC board license. In some states, the contractor needs licensing as a Mechanical Administrator. If the contractor wants to specialize in certain areas or do certain types of work, they will need particular licenses from the state.


A trusted HVAC contractor is not just a business you employ to install your HVAC system or provide repairs. In actuality, they are your teammate who makes sure that the HVAC system in your house is running properly. A superior HVAC contractor will provide you with stellar service that aligns with your cost expectations and goals. It is vital that you choose the correct contractor. Not only will they make sure your budget and comfort levels are met, but they will also guarantee that your home is safe and has a high level of comfort.

Get in Touch With Wilcox Energy For Further Information About Ductless HVAC Systems

Wilcox_LOGOWilcox Energy provides exceptional local cooling and heating services. We employ superior technicians who are certified and can offer you outstanding service. We specialize in HVAC tune-ups, installations, repairs, and replacements. Our HVAC technicians have built up years of experience and knowledge to service your system properly.

Wilcox Energy ensures the most cost-efficient cooling and heating service fees in the region. Should you need to replace your HVAC system, we can offer recommendations that suit your budget and are the right choice for your home. We always make comfort, indoor air quality, and energy efficiency our top priorities, among others. For a free in-home estimate or to book an appointment with a technician, call Wilcox Energy today.

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For more information about our HVAC services, be sure to contact Wilcox Energy. You can click here to contact us, or you can call us at (860) 399-6218 to find out more. We offer a full line of heating and cooling repairs, maintenance services, and installations.

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