How To Find The Best HVAC Contractor For Your AC Maintenance And Repairs

image of air conditioner repair

If you are looking for “central air repair near me”, then finding a highly-skilled air conditioning technician is vital. Not only that but heating and cooling appliances need ongoing checkups and maintenance. Therefore, having a reputable HVAC contractor on hand is important. There are, however, many homeowners who have a hard time finding the best technicians for their needs.

We know that this process is overwhelming and challenging…

if you don’t know what to look for. Wilcox Energy is here to help by offering high-quality HVAC services, including air conditioner repair. Lyme CT residents deal with long, hot, and humid summers. Therefore, having a dependable AC repair service in this area is highly valued. In this article, we will explore some of the most important factors to consider when searching for an air conditioner contractor.

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What To Look For In An AC Repair Contractor

Below, we list some important factors to take into consideration.

HVAC Certification And Training

image of licensed bonded and insured hvac companyA good HVAC technician will have plenty of industry-specific training through a recognized program. This should come in addition to having received the proper certification. You should know, however, that certification can vary from one state to the next. This makes it vital to have a keen understanding of the standards and certifications for your area. Nonetheless, certain certifications are nationally applicable.

As an example, the EPA or the Environmental Protection Agency has established under the Clean Air Act, Section 608, that technicians responsible for maintaining, repairing, or disposing of equipment that contains refrigerant must pass a certification exam from the EPA. Training programs can take between six months to two full years on average. Last, shop around for a technician who is fully compliant with all of the insurance requirements of your state.

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Ongoing Heating & Cooling Education

Always go for technicians who make ongoing education a top priority. Technicians who do not engage in continuing education often have a very hard time staying on top of important innovations. One example is the Internet of Things or the IoT. This has made it possible for property owners to control their air conditioning systems via the web.

More importantly, these programs usually cover all of the latest regulations that are applicable to the field of HVAC. This basically means that technicians who engage in ongoing learning have a higher likelihood of remaining abreast of important industry requirements. Also, it means that, when they work on more modern units, they will be able to perform proper air conditioner troubleshooting. They will also be able to enhance your system’s energy efficiency.


Professional HVAC Field Experience

You do not want to hire technicians who…

have only a very nominal amount of experience in this field. Certain states make it necessary for technicians to meet basic requirements before their licenses will be issued. In addition to these things, full-time techs have a lot more experience than do technicians who only work part-time. This is something that you should carefully consider. You want to base your hiring decision on actual work experience rather than solely considering the number of years that a person has worked.

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HVAC Industry Expertise

image of the word experience depicting hvac contractor experience

To start, experience and expertise are two very different things. In this instance, expertise means technical skills and capabilities and these things can vary quite a bit from one technician to the next.

One very easy way of finding a superior provider of air conditioning services is by…

speaking with co-workers, relatives, and friends who can give you recommendations. Do some research and check online reviews. There are even a number of online platforms like the Better Business Bureau or BBB that can help you find an air conditioning expert. The major drawback is that experts usually charge higher rights than their less knowledgeable counterparts. Ultimately, however, you’re going to get what you pay for. In the end, investing in substandard HVAC services could leave you paying twice as much for the work you need.

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HVAC Contractor Reputation

You always want to make sure that…

your HVAC contractor has a good reputation. Some vital traits to look for include good communication skills, professionalism, integrity, and attention to detail among many other things. Actually, this is the best approach if you want to maintain an ongoing relationship with your technician. You can look up and contact references to know more about the type of reputation that a contractor maintains. Also, sites like the BBB can assist you in finding a reputable provider as well. This will help you find the person who can help you with your air conditioner problems and solutions.



When you are dealing with a broken air conditioner, it seriously changes the comfort levels of your home. Many air conditioner problems require professional expertise. Get in touch with a reliable professional to make sure that you’re taking care of your AC system the right way. Licensed professionals are the only ones capable of determining whether the problem can be fixed or whether the most cost-effective choice is replacing the entire unit.

For a reputable, honest, and trusted HVAC company, contact Wilcox Energy. We have been offering HVAC services since 1955 and since then, we have been providing top-notch services for residents of the CT shoreline and lower CT River Valley. We have experience and knowledge of all makes and models of HVAC systems.  Contact us today to speak with a home comfort specialist about your air conditioning needs.

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Contact Wilcox Energy For Help With Your Air Conditioner Needs


Southern Connecticut residents can always count on Wilcox Energy for reliable heating and cooling repair services. Our team is comprised of friendly and highly trustworthy technicians who are all professionally certified. They possess all of the knowledge and skills for offering expert HVAC system service every time.

Wilcox Energy offers the most competitive prices on heating and cooling installations, repairs, and replacements throughout the area. You can get increased peace of mind, better value, higher levels of efficiency, and more with our maintenance services. If your HVAC system should need a replacement or repair, we’ll help you find the ideal equipment for your budget and your home. All of our work comes backed by a full satisfaction guarantee. Call Wilcox Energy right now to schedule an appointment for service. Our informative, in-home estimates are totally free.

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Mitsubishi logoWilcox Energy is proud to be an authorized dealer for Mitsubishi heating and cooling systems. This implies that we have received this designation by providing our customers with exceptional and skilled service. To learn more about Mitsubishi systems, click here.

For more information about heating and cooling systems, be sure to contact Wilcox Energy. You can contact us at (860) 399-6218. We offer a full line of heater and air conditioner repairs, maintenance services, and installations.